Top Tech Jobs & Startup Jobs

Oversee daily office operations in Abidjan, supervise and mentor office staff, implement administrative systems, manage vendors, purchasing, budget and travel, maintain health and safety and facilities, draft contracts and playbooks, and report to senior management to improve office procedures.

The Legal Counsel will provide legal advice, manage contracts, oversee compliance and operations, and handle litigation and regulatory matters, ensuring the company adheres to laws and mitigates risks.

As an IT Operations Associate, you'll ensure reliable internet connections, support employees with troubleshooting, and manage IT infrastructure, including servers and telephony operations.

The Head of Marketing will develop and lead the marketing strategy to drive business growth in Mali, manage team performance, and oversee marketing budgets and campaigns.

As Head of Brand Design and Creative, you will define and lead Wave's brand strategy, build a high-performing creative team, and ensure brand consistency across markets while partnering with various departments.

Provide front-line customer support for Wave users in Niamey: handle inquiries and complaints, escalate as needed, maintain product knowledge, use active listening to resolve issues, collaborate with teams, and contribute to process improvements.

Design and implement cash flow and FX strategies across country operations; optimize agent cash rebalancing; manage daily banking, Efloat, and liquidity forecasting; monitor bank activity; coordinate agent deposits and build banking partnerships.

Manage IT operations across multiple West African countries, ensuring uptime, security, vendor management, regional IT policies, endpoint and network infrastructure, budgeting, and cross-functional collaboration to support business operations.

Lead and manage a team of customer support representatives, set targets, monitor performance, implement processes and policies, escalate and resolve customer issues, produce support reports, conduct 1:1s and performance evaluations, and improve call quality to deliver excellent customer experience.

Protect mobile-money customers, agents, and the business by assessing fraud risks, conducting field visits, monitoring suspicious transactions, investigating cases, liaising with legal and authorities, producing dashboards and reports, training stakeholders, and engaging agents about commission issues.