Top Tech Jobs & Startup Jobs

As a Customer Support Representative, you will respond to user inquiries, manage communication through a call center, conduct satisfaction surveys, report bugs to engineers, and coordinate with other departments to assist customers.

As a Telephony Engineer at Wave, you will design, implement, and maintain a robust communications infrastructure responsible for voice calls, SMS, and USSD sessions. Your role includes optimizing performance, automating deployments, ensuring security, and collaborating with product teams to enhance service reliability.

The Product Relations Manager will act as a liaison between product teams and clients, supporting strategic objectives, managing partner relationships, and driving product direction. This role involves gathering partner feedback, developing new business models, and leading cross-functional discussions within the company. Location is in Senegal with travel to field locations, work authorization in Senegal is required. This is a permanent position with competitive salaries, performance bonuses, health insurance, parental leave, and other benefits provided by the company.

As a Data Scientist on the Growth team at Wave, you will design, run, and analyze experiments to enhance product features and customer experiences. The role involves working closely with operations and product teams to generate insights from data, applying statistical modeling and machine learning, and communicating findings to stakeholders.

As a Site Reliability Engineer at Wave, you will enhance system reliability and performance to support growth, automate operations, optimize services, and improve incident response while ensuring security and compliance.