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The Majors Solution Consultant at Five9 will lead technical sales efforts for cloud contact center software, collaborating with the sales team and providing pre-sales support. Responsibilities include creating solutions for strategic clients, delivering presentations, and refining product strategy based on client needs. A strong background in customer engagement centers is essential, along with excellent communication and negotiation skills.

The Partner Marketing Manager EMEA will advance the partner program, support the EMEA team and partners, and develop scalable marketing strategies. The role includes planning and executing marketing communications and engagement strategies, optimizing partner marketing performance, managing budgets, and collaborating with cross-functional teams.

Join Five9 as an Enterprise Customer Success Manager and be part of a team that brings joy to customer experience. Responsible for developing strong relationships with larger clients, aligning solutions with customer goals, and collaborating cross-functionally to optimize customer solutions.

The Technical Account Manager at Five9 is responsible for providing account management, project management, and technical consulting to clients. This role requires building trusted advisor relationships, addressing clients' business needs with tailored solutions, supporting technical issues, educating clients on Five9 products, and collaborating with internal teams to enhance customer satisfaction.

The Customer Quality Assurance Specialist will work closely with the Professional Services Team to define user acceptance testing, communicate project plans and statuses, enhance customer satisfaction, manage tests throughout the delivery lifecycle, and utilize Five9's automation testing tools to build test case scenarios. Strong relationship management and technical aptitude are essential for success in this role.

The Procurement Specialist will manage vendor contracts, facilitate the execution process, support the Procurement Leadership Team with scheduling, and track contract lifecycles. Responsibilities include maintaining procurement records, running reports, and collaborating with internal teams to streamline processes and resolve issues with invoicing.

The Product Designer will enhance customer experience by designing intuitive UI/UX for enterprise desktop applications. Responsibilities include using Figma for mockups, collaborating with product managers and engineers, conducting user research, and engaging in design sessions to develop effective solutions.