Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are looking for a dynamic and enthusiastic Apprentice - HR to support our Human Resources team. This role is ideal for fresh graduates who are passionate about building a career in HR. The individual will primarily support new joiner induction, employee engagement initiatives, and HRBP analytics / ops while gaining hands-on experience across HR functions.
Key ResponsibilitiesNew Joiner Induction & OnboardingWelcome and assist new employees on their joining day
Coordinate induction schedules and logistics (conference rooms, materials, system access)
Facilitate or support induction sessions and company orientation programs
Act as the first point of contact for new joiners for any queries
Assist in planning and executing employee engagement activities and events
Coordinate logistics for town halls, celebrations, and team-building initiatives
Support employee surveys, feedback collection, and analysis
Help drive initiatives that enhance employee experience and workplace culture
Prepare reports and dashboards related to onboarding and engagement
Coordinate with internal stakeholders (HRBP, Admin, IT, Payroll) for seamless operations
Provide administrative support to the HR team as required
Bachelor’s degree in Human Resources, Business Administration, or related field
Freshers encouraged to apply
Strong interest in Human Resources and people management
Good communication and interpersonal skills
Strong coordination and organizational abilities
Attention to detail and problem-solving mindset
Basic knowledge of MS Office (Excel, PowerPoint, Word)
Willingness to learn and take initiative
Exposure to end-to-end employee lifecycle management
Hands-on experience in onboarding, engagement, and HR operations
Opportunity to work closely with HR Business Partners and senior HR leaders
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- Freshers encouraged to apply
- Strong interest in Human Resources and people management
- Good communication and interpersonal skills
- Strong coordination and organizational abilities
- Attention to detail and problem-solving mindset
- Basic knowledge of MS Office (Excel, PowerPoint, Word)
- Willingness to learn and take initiative
Five9 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Five9 and has not been reviewed or approved by Five9.
-
Healthcare Strength — Employer-paid employee premiums, multiple plan options, and broad coverage across medical, dental, vision, disability, FSAs, and EAP are emphasized as core elements of the package. These features position healthcare as a standout component of total rewards.
-
Equity Value & Accessibility — Equity grants and an ESPP are highlighted as meaningful parts of total compensation. Feedback suggests these stock components can materially enhance overall pay when company performance is favorable.
-
Fair & Transparent Compensation — Public job postings include salary ranges and company materials describe formal peer benchmarking of pay. These practices indicate structure and visibility around compensation decisions.
Five9 Insights
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
