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The Desktop Systems Administrator I serves as a point of contact for desktop support in an enterprise environment, resolving hardware, software, and networking issues, administering enterprise computing devices, and providing IT support to users both on-site and remotely. The role requires troubleshooting, documentation, and collaboration with IT teams.

Join Five9 as a Cloud TAC Engineer responsible for handling escalations, collaborating with teams to improve code/systems, and contributing to knowledge base. Must have strong technical troubleshooting skills, network programming knowledge, and experience in customer support. Solid understanding of PBX, CTI, VoIP protocols, Java development, caching mechanisms, Linux operations, container orchestration, and configuration management tools.

Join the global voice team at Five9 as a Software Engineer II to create high performing, scalable, and resilient mission critical services for their contact center platform. Participate in Agile scrum teams, write clean code, troubleshoot complex systems, and work with public cloud technologies.

The Senior Platform Configuration Engineer will lead the deployment and configuration of Five9’s cloud contact center solutions. Responsibilities include requirements gathering, solution testing, and production rollout while mentoring team members and ensuring project success from inception to go-live.

The Commercial Solution Consultant supports the sales and operations teams as the key technical advisor for the Five9 contact center. They create product demonstrations, assist in delivering proof of concept trials, prepare technical specification documents, and communicate customer needs and product feedback effectively.

The Financial Analyst will support FP&A by assisting with budgeting, forecasting, financial modeling, variance analysis, and collaborating with business units to evaluate financial performance. This role also involves working with accounting on monthly closings and refining financial processes through automation.

The Analytics and Reporting Engineer at Five9 is tasked with gathering customer requirements and developing custom reports utilizing Five9's Analytics products. Responsibilities include ensuring timely project delivery, collaborating with team members and clients, helping the Professional Services Team, and mastering necessary software tools to provide customer support.