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The Channel Partner Marketing Manager will develop and implement marketing strategies for channel partners, manage partner engagement through various marketing initiatives, and ensure alignment with sales goals. Responsibilities include program development, communication, reporting on marketing activities, budget management, and supporting sales enablement efforts.
The Senior Software Engineer will develop Five9's Advanced Call Distribution platform, focusing on building cloud-native solutions with a strong emphasis on microservices and REST APIs. Responsibilities include delivering well-tested code, collaborating with a global team, participating in agile practices, and providing production support.
The role involves managing client accounts, delivering technical consulting, optimizing Five9's platform, training clients, troubleshooting technical issues, and communicating updates on service disruptions. It requires a proactive approach to anticipate client needs and ensure operational effectiveness.
The Enterprise Solution Consultant will lead the implementation of Five9’s On Demand Call Center software for Enterprise clients. Responsibilities include presenting solutions, collaborating on sales proposals, training customers, and enhancing client relationships while managing sales opportunities efficiently.
As an Associate Customer Success Manager at Five9, you will serve as the primary contact for customers, addressing their needs, concerns, and questions regarding product functionality. You'll coordinate experiences with various teams, ensuring timely delivery of solutions and managing high-severity requests as they arise.
The Majors Solution Consultant at Five9 will lead technical sales efforts for cloud contact center software, collaborating with the sales team and providing pre-sales support. Responsibilities include creating solutions for strategic clients, delivering presentations, and refining product strategy based on client needs. A strong background in customer engagement centers is essential, along with excellent communication and negotiation skills.
The Software Engineer II – Frontend will design, develop, and maintain software solutions. Responsibilities include creating user interfaces, optimizing workflows, collaborating with teams, and ensuring software quality. The role requires problem-solving skills and contributions to the design and enhancement of products.
The Partner Marketing Manager EMEA will advance the partner program, support the EMEA team and partners, and develop scalable marketing strategies. The role includes planning and executing marketing communications and engagement strategies, optimizing partner marketing performance, managing budgets, and collaborating with cross-functional teams.
Join Five9 as an Enterprise Customer Success Manager and be part of a team that brings joy to customer experience. Responsible for developing strong relationships with larger clients, aligning solutions with customer goals, and collaborating cross-functionally to optimize customer solutions.
The Technical Account Manager at Five9 is responsible for providing account management, project management, and technical consulting to clients. This role requires building trusted advisor relationships, addressing clients' business needs with tailored solutions, supporting technical issues, educating clients on Five9 products, and collaborating with internal teams to enhance customer satisfaction.
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