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The Global Process Expert for Customer Master Data ensures process adherence, drives project implementation, and optimizes core model practices across global teams, focusing on continuous improvement and stakeholder collaboration.

Support Corporate Communications by creating and publishing internal content, assisting campaign planning and delivery, updating websites and intranet, producing digital assets (graphics/videos), supporting events and Town Halls, collaborating across teams, and monitoring engagement metrics to evaluate and improve communications.

Lead requirements gathering, configure and support service management solutions (portal, ticketing, chatbot, telephony), provide L3 support, coordinate testing and rollouts, train users, maintain knowledge base, and drive continuous improvement through performance analysis and stakeholder collaboration.

Provide HR operational support across employee lifecycle: onboarding, offboarding, documentation/BGV, Workday data maintenance, query handling via ServiceNow, compliance/GDPR, reporting, and stakeholder coordination while driving process improvements and SOP updates.

Deliver GL monthly closing and reporting: review interface postings, reconcile Balance Sheet and P&L accounts, post manual journal entries, prepare ad-hoc reports, ensure compliance with Sanofi accounting policies and SOX, support business reviews, coach junior analysts, document and transfer core A2R process knowledge, and identify and drive process automation and continuous improvement.

Design, develop, and maintain end-to-end intelligent automation and RPA solutions, build Power Apps and Power Automate workflows, implement AI features using AWS Bedrock, deploy scalable solutions on AWS, document implementations, monitor performance, and collaborate with business stakeholders.

Design and deploy time-series models and real-time data pipelines for IoT and sensor streams. Ingest, clean, harmonise messy legacy data, build forecasting and anomaly-detection solutions, productionise ML models, apply responsible AI practices, and collaborate with engineers and stakeholders to deliver AI-based data products for manufacturing and supply operations.

Lead product design across discovery to delivery for Sanofis consumer-facing digital products. Conduct discovery research, synthesize insights, prototype and ship solutions, define measurement, advocate design quality, align cross-functional teams, and scale coherent design systems across platforms.

Provide HR operational support across the employee lifecycle: manage HR inquiries and cases, maintain employee data, support Workday and other HR systems, produce reports and KPIs, assist onboarding and organizational changes, deliver training, and drive continuous improvement while ensuring SLA compliance.

Lead design and delivery of enterprise talent initiatives (internal mobility, leadership acceleration, succession, upskilling). Partner with stakeholders and People Business Partners, cascade global programs locally, analyze people data for insights, and collaborate with Learning, TA, and Rewards to build pipelines and strengthen leadership capabilities across the organization.