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As a Support Associate, you will assist customers, courier partners, and venues in Luxembourg through live chat and phone, ensuring smooth delivery operations while collaborating with the support team to enhance service quality.
As a Senior Talent Acquisition Partner at Wolt, you will lead recruitment for various non-tech roles, collaborate with hiring managers, manage the end-to-end recruitment process, and focus on improving hiring strategies. You will also work on initiatives like diversity attraction and geographical expansion.
As an Account Manager at Wolt, you will own partner relationships, drive growth through data-driven advice, improve performance metrics, and collaborate with marketing. You'll also identify high-potential partnerships and maintain quality checks to ensure satisfaction while managing a portfolio of partners in a fast-paced environment.
As an Account Development Specialist at Wolt, you will manage retail partner relationships post-signing. You'll consult partners to enhance their visibility on the platform, drive revenue by enrolling them in marketing campaigns, and monitor data quality for performance reporting. You'll handle venue optimization projects to improve partner portfolio performance and KPIs.
Lead and develop the customer service team to deliver exceptional support to customers, restaurants, and courier partners. Inspire high-quality service standards and take ownership of team performance.
The Head of Sales will develop and implement sales strategies to grow Wolt's business in Uzbekistan, manage the restaurant portfolio, track KPIs, negotiate partnerships, and lead the restaurant team.
The Senior Data Scientist will join the Support Group to develop in-house customer service tools, utilizing machine learning and AI. Responsibilities include contributing to projects impacting business outcomes, and managing the full development lifecycle from ideation to deployment and maintenance.
As the Support Team Lead at Wolt, you will manage the support team, ensure high-quality customer service standards, analyze support requests for patterns, strategize improvements for customer experience, and mentor team members. The role emphasizes leadership, communication, and organizational skills.
As an Entry Level Backend Engineer at Wolt, you will work within the Consumer Pricing Team to design and implement pricing strategies while collaborating with backend engineers, product leads, and data experts to optimize delivery and service fees through data-driven insights.
The Senior Data Scientist will join the Support Group at Wolt, focusing on developing in-house customer service tools involving machine learning and AI applications. Responsibilities include collaborating with cross-functional teams on projects from ideation to deployment, optimizing operational tools, and enhancing self-service and automation capabilities.
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