Key Account Manager

Posted 6 Days Ago
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Bratislava-Ružinov, Okres Bratislava II, SVK
In-Office
3K-3K Annually
Mid level
Food
The Role
Manage Slovakia’s largest restaurant key accounts, serving as the primary contact across headquarters, regional managers, and local venues. Develop multi-quarter growth roadmaps, lead commercial negotiations, execute promotional campaigns, and optimize partner performance through data analysis. Coordinate with Marketing, Operations, Analytics, Product, and international teams to deliver partner plans and inform product roadmaps. Identify creative growth opportunities and manage complex, multi-solution plans across Wolt products.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new Key Account Manager, you’ll be the strategic architect of growth for Slovakia’s most iconic key brands. You are not just managing accounts; you are raising the bar on operational excellence and commercial quality Woltwide . This role requires a data-savvy mindset to uncover performance drivers and a creative approach to leveraging complex relationships that unlock unconventional value for both Wolt and our Partners.

What you’ll be doing

As a Key Account Manager, you’ll be the primary point of contact for Slovakia’s largest key accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local venues – with a focus on long-term growth and operational excellence.

You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing your portfolio, you’ll collaborate with internal teams to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps. You will think 'outside the box' to identify and execute unconventional opportunities that drive sustainable impact, even when they fall outside standard playbooks .

Day-to-day in this role you’ll:
  • Own the most commercially significant portfolio of restaurant key accounts 
  • Design and execute multi-quarter growth roadmaps for your portfolio, moving beyond reactive fixes to achieve long-term strategic scaling
  • Lead commercial negotiations in collaboration with senior internal and external stakeholders
  • Orchestrate complex, multi-solution plans where the full suite of Wolt products (Wolt+, Ads, Drive, Storefront) works in synergy to achieve specific partner KPIs
  • Deep dive into complex data sets to uncover hidden patterns, root causes, and growth opportunities that inform every proposal and experiment
  • Collaborate cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps
  • Work with colleagues across other countries and HQ teams to ensure a unified approach and execution for accounts that are present in multiple markets
  • Tailor your approach to different organisational layers, from headquarters to local venues
Our humble expectations

We’re looking for someone who combines commercial sharpness and strong interpersonal skills – and who’s motivated by solving complex challenges.

  • Experience - You likely have 4+ years in account management, sales, strategy, consulting, or commercial roles with enterprise exposure
  • Commercial Sharpness - Strong understanding of P&L drivers and unit economics, with a proven ability to lead high-stakes negotiations that result in win-win growth
  • Analytical Rigor - A data-savvy mindset with the ability to translate complex data challenges into clear, actionable business insights for senior-level stakeholders
  • AI experience - You are not afraid of incorporating AI tools into your day-to-day work and more complex analysis to both optimise your workload and gain unique insights
  • Interpersonal and presentation skills - You excel at presenting with clarity and confidence, and you build trusted, long-lasting relationships with senior stakeholders
  • Ownership mindset & Persistence - You take full responsibility for your portfolio, push projects forward without being asked, and proactively solve problems when roadblocks appear. You don’t give up easily and can follow through with multi-month solutions
  • Languages - You’re fluent in Slovak and English, both written and spoken

Slovakia Pay Range:
€2.770€3.463 EUR
Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

Skills Required

  • 4+ years of experience in account management, sales, strategy, consulting, or commercial roles with enterprise exposure
  • Strong understanding of P&L drivers and unit economics
  • Proven ability to lead high-stakes commercial negotiations
  • Ability to analyze complex data and translate findings into actionable business insights
  • Experience incorporating AI tools into daily work and analysis
  • Strong interpersonal, presentation, and senior stakeholder relationship-building skills
  • Ownership mindset, persistence, and ability to drive multi-month solutions independently
  • Fluency in Slovak and English, written and spoken

Wolt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.

  • Equity Value & Accessibility Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
  • Leave & Time Off Breadth Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
  • Wellbeing & Lifestyle Benefits Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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