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As a Product Manager I, you will contribute to developing and managing products within TraceLink's innovative digital workforce solutions, impacting global supply chain operations.

Lead and scale a US Account Executive team (6-8 reps) to drive new logo acquisition and expansion across TraceLink's SaaS supply‑chain platform. Own account expansion strategy, alignment with Product/Customer Success, forecasting, complex negotiations, and executive relationships to increase multi‑product adoption, renewals, and net revenue retention.

The Sr. Sales Executive is responsible for engaging with prospects, selling the MINT solution, collaborating with the sales team, and managing the sales pipeline to achieve revenue targets.

Responsible for selling TraceLink's MINT solution, engaging with prospects, defining sales strategies, conducting presentations, and managing the sales pipeline to meet revenue targets.

Own, retain, and expand a portfolio of enterprise customers by driving renewals, upsell, and net revenue growth. Act as trusted advisor to executive stakeholders, execute TraceLink's enterprise sales methodology, manage full sales cycle, collaborate with ADRs and Solutions Consulting, and ensure high retention and pipeline hygiene using Salesforce.

The Product Launch Program Manager will oversee the planning and execution of product launches, ensuring alignment across teams and accountability for high-quality outcomes.

Provide technical product support for customers, troubleshoot and resolve issues, escalate complex problems, document cases, collaborate with engineering and product teams, and help improve support processes and knowledge base to ensure customer satisfaction.

Manage end-to-end accounts receivable including invoicing, collections, cash application, reconciliations, and onboarding of contracts. Prepare invoices/credit memos, monitor aging, resolve billing disputes, support month‑end close, assist cash forecasting, mentor junior staff, collaborate cross‑functionally, maintain compliance forms, support audits, and identify process improvements to increase efficiency and accuracy.

Perform account-based outbound and inbound prospecting for assigned accounts: research and map decision-makers, qualify leads, drive engagement, support upsell/renewals, document activity in Salesforce, and collaborate with marketing and sales teams to generate pipeline and executive meetings.

Execute account-based prospecting to build pipeline across assigned accounts: research accounts and stakeholders, personalize outreach, qualify inbound leads, support upsell/renewals, document activity in Salesforce, and collaborate with marketing, AEs, SCs, and cross-functional teams to drive meetings and progress opportunities.