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Provide onsite administrative support for post-foreclosure and REO property processes: manage inboxes, research property information, notarize and process documents, coordinate with vendors and internal teams, audit files for compliance, and perform data entry and mailing tasks following company and legal procedures.

Reconcile complex investor principal, interest, tax, and specialty accounts; analyze remittance differences; validate cross-department data; produce reconciliation packets; research and resolve discrepancies; support reporting deadlines and special projects.

Prepare and distribute monthly investor accounting and loan-level remittance reports, forecast principal and interest advances, remit funds via wire transfers, reconcile pool-to-security and remittance discrepancies, validate cross-departmental data, and ensure compliance with servicing and investor agreements.

Advise and coach managers on employee relations, performance management, conflict resolution, leave of absence and accommodations. Partner with HR functions to execute talent initiatives, deliver trainings, resolve escalated issues, and support succession and onboarding at the assigned site.

Manage Account Executives and broker relationships for wholesale and correspondent lending. Achieve regional sales goals, coach and mentor staff, oversee loan submissions and CRM use, ensure compliance with lending regulations, and support sales forecasting, training, and marketing initiatives. May include personal production and attending industry events.