Employee Relations Manager

Posted Yesterday
Be an Early Applicant
Westfield, IN, USA
Hybrid
90K-105K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Advise and coach managers on employee relations, performance management, conflict resolution, leave of absence and accommodations. Partner with HR functions to execute talent initiatives, deliver trainings, resolve escalated issues, and support succession and onboarding at the assigned site.
Summary Generated by Built In

Come join our amazing team and work a hybrid schedule in our Westfield, IN office!

Employee Relations Manager will advise and counsel functional business leaders on strategic human resources activities including but not limited to performance management, employee relations, coaching, training, conflict resolution and interpretation of employment policies and practices at assigned site. Partner with business managers recommending, developing, and executing human resources strategies to achieve business goals. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000-$105,000 plus annual bonus.


What you'll do:

 

  • Resolve employee relations issues by conferring with managers on complex and highly sensitive issues.

  • Apply a fundamental knowledge of human resources principles to provide day to day support to functional business units at assigned site.

  • Liaise with various human resources partners: Recruiting, Compensation, Payroll, and Organizational Design and Training. 

  • Responsible for assisting with the execution of human resources initiatives in support of strategic business objectives; succession planning, high potential programs, high-volume new hiring and on boarding. 

  • Provide consultation, guidance, and coaching to managers in areas such as, proper handling of employee relations matters and conflict resolution, delivering and documenting performance feedback, and understanding of employment policies and practices. 

  • Ensure consistent interpretation and application of employment policy and practices.

  • Ensure that escalated employee relations issues are resolved effectively and with appropriate care and urgency.

  • Deliver coaching and counseling to employees at all levels with a process improvement mindset to increase effectiveness and efficiency.

  • Build strong partnerships to foster trust and accountability with employees and business leaders.

  • Handle leave of absence discussions, work accommodations, workers compensation, and desk ergonomic improvements. 

  • Back up other Employee Relations Managers at other sites as needed.

  • Facilitate training sessions for managers, associates and other Human Resources related training.

  • Perform other duties as assigned.


What you'll need:

  • High School diploma or equivalent required; Bachelor’s degree in Human Resources or related field preferred.

  • Six (6) or more years related senior or exempt level human resources experience, with a heavy emphasis on project management, employee relations issues, and leave of absences.

  • Mortgage industry experience preferred.

  • Human Resources Certification (PHR) and/or Senior Human Resources Certification SPHR preferred.


Our Company:

Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States.  Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonhc.com. 

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

#Carrington 

# LI-GV1


Skills Required

  • High School diploma or equivalent
  • Bachelor's degree in Human Resources or related field
  • Six (6) or more years related senior or exempt level human resources experience with emphasis on project management, employee relations issues, and leave of absences
  • Experience handling leave of absence discussions, work accommodations, and workers' compensation
  • Mortgage industry experience
  • Human Resources Certification (PHR) and/or Senior Human Resources Certification (SPHR)
  • Ability to work a hybrid schedule in the Westfield, IN office
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The Company
HQ: Greenwich, CT
2,459 Employees
Year Founded: 2003

What We Do

Carrington Holding Company, LLC owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions – investments in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington was initially founded in 2003. Since that time, Carrington Holding Company and the Carrington Family of Companies have evolved into a group of vertically integrated operating businesses that direct every aspect of the life cycle of single family assets. Its core capabilities include investment and fund management, residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services. Guided by a leadership team with an average of three decades of industry experience and adhering to a consistent philosophy, Carrington has built the infrastructure necessary to maximize value during any market cycle. Build your career with Carrington Holding Company. We offer: • An innovative environment • Management growth potential • Regular communication and training • Superior benefits package • An environment that encourages growth and development of its employees • Philanthropic opportunities to help the community through Carrington Charitable Foundation Learn more about the opportunities at Carrington Holding Company: • Email: [email protected] • Website: Carringtonhc.com • Main: 949.517.7100 • Media: 866.289.4147

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