Top Tech Jobs & Startup Jobs

Administer Microsoft 365 environments at enterprise scale, focusing on SharePoint, OneDrive, Teams, Purview, Viva Insights, identity, access management, compliance, governance, and zero-trust security. Develop automation using PowerShell and Microsoft Graph API, manage collaboration policies and telephony, support privacy-safe analytics, and contribute to Copilot and Power Platform rollouts. Follow ITSM and change management processes, with certifications and regulated-industry experience preferred.

Coordinates IT operations across regional teams, colocation and facility providers, smart-hands technicians, and hardware vendors. Manages tickets, SLAs, site access, shipments, RMAs, environmental issues, incidents, outages, handoffs, and stakeholder communications. Maintains records, runbooks, SOPs, and knowledge-base content while escalating risks and improving workflows. Supports 24/7 follow-the-sun operations and ensures compliance with security, safety, change-management, and data-center access requirements.

Coordinates IT operations across regional teams, colocation and facility providers, smart hands technicians, OEM vendors, and stakeholders. Manages tickets, SLAs, site access, shipments, RMAs, incidents, environmental compliance, handoffs, and status communications. Maintains records, runbooks, SOPs, and knowledge articles while escalating risks and identifying process improvements. The role requires independent prioritization and collaboration in a fast-paced, 24/7 environment.

Leads emergent and long-term cross-functional projects across Edge Operations, from intake through delivery and retrospective. Responsibilities include prioritizing issues, managing project portfolios, improving processes, driving automation and AI adoption, coordinating crisis response, conducting root-cause analysis, communicating with stakeholders, creating scalable documentation, and using analytics to measure impact. The role requires strong project management, communication, prioritization, adaptability, and change leadership skills.

The IT Support Specialist III resolves technical problems, manages help requests, documents user information, and installs new PCs, mentoring less experienced team members.

The IT Support Specialist III provides technical support for software, hardware, and connectivity issues, ensuring excellent customer service and collaboration with tech teams to resolve complex problems.

Manage and troubleshoot production networks, internet peering, traffic, vendor hardware, and ISP-related issues. Responsibilities include monitoring capacity and peering traffic, resolving routing, protocol, CRC, optical, and Layer 1 incidents, coordinating with vendors and service providers, preparing root cause analyses, and providing 24/7 global support. The role requires knowledge of IP networking, optical transport technologies, fiber infrastructure, and multi-vendor environments.

Supports global CDN deployments and production network/server environments. Troubleshoots network, switch, server, traffic, and hardware issues; coordinates with ISPs, vendors, partners, and colocation facilities; assists with root cause analysis and outage resolution. Participates in 24/7 global support, including occasional weekend work.

Lead end-to-end emergent and strategic projects across cross-functional teams to drive operational efficiency, automation, AI integration, and tooling innovation. Serve as intake for issues and opportunities, manage crisis response and root-cause analysis, apply data-driven insights, build dashboards and SOPs, and influence stakeholders to deliver measurable process and performance improvements.

Provide Level 2 AV and Zoom Room engineering: incident management, remote diagnostics, Zoom platform administration, monitoring, troubleshooting, coordination with field teams, equipment logistics, and escalation to L3 to ensure AV system readiness and seamless end-user experience.