Top Tech Jobs & Startup Jobs

Provides Tier 2 operational support for globally distributed data center networks. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role owns complex incidents, supports Tier 1 engineers, maintains operational procedures, and ensures timely resolution of critical network issues.

Provides Tier 2 support for a globally distributed data center network. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, and coordination with facilities, vendors, and engineering teams. The role also contributes to automation, dashboards, process improvement, capacity planning, asset management, and SLA adherence while serving as the primary escalation point for Tier 1 engineers.

Supports a global PMO by tracking program actions, driving small and medium initiatives, coordinating cross-functional intake, producing reports, and managing internal communications. Builds project trackers, cadences, templates, and processes where needed; escalates risks and improves PMO practices. The role requires independent prioritization, strong business writing, stakeholder management across technical and senior audiences, and regular overlap with US time zones.

Leads a software asset management shift, allocating work, resolving escalations, mentoring analysts, and ensuring effective handovers. Manages corporate floating-license servers, FlexNet daemons, license-file changes, usage monitoring, and hosting requests. Performs EULA and clickwrap reviews, routes legal matters, reconciles entitlements with usage, supports publisher audits and business reviews, maintains SOPs, and drives automation and reclamation initiatives. Requires deep software licensing, CLH, compliance, and technical escalation expertise, including rotating non-standard shifts.

Provides ticket-based operational support for global building-management and physical-security systems. Responsibilities include monitoring ticket queues and infrastructure, troubleshooting servers and networks, documenting incidents and resolutions, coordinating with internal and third-party teams, supporting upgrades outside business hours, and participating in 24/7 on-call coverage for critical outages.

The IT Support Specialist III will assist in resolving technical issues, mentor junior team members, and handle user requests effectively. Responsibilities include troubleshooting, installing PCs, and maintaining customer service orientation.

Leads stabilization, optimization, integration, and governance for SAP logistics platforms and in-transit visibility capabilities. Owns enterprise architecture, technical roadmaps, application portfolios, requirements, testing, release readiness, vendor performance, and operating-model maturity. Directs data and BI resources while delivering internal workflow, reporting, and routing applications. Establishes governance, metrics, support models, documentation, training, and knowledge transfer across cross-functional teams and external partners.

Coordinates complex data center projects from initiation through delivery, including requirements, schedules, equipment transfers, stakeholder meetings, action items, tickets, reports, expenditures, and project updates. Collaborates with regional teams, project managers, and service delivery managers to resolve issues, identify process improvements, monitor KPIs, and deliver actionable insights. Requires strong communication, organization, problem-solving, customer service, and technology-environment experience.

Designs, develops, tests, deploys, and supports enterprise integrations using MuleSoft Anypoint Platform. Builds REST and SOAP APIs, DataWeave transformations, CI/CD pipelines, and MUnit tests; deploys through CloudHub or Runtime Fabric. Applies API governance, security, monitoring, and performance-tuning practices while supporting production incidents and root-cause analysis. Leads and mentors developers, enforces standards, coordinates integration delivery, and serves as a technical liaison for business and enterprise integration teams.

Maintains and enhances outside plant fiber networks through fiber administration, OTDR testing, GIS updates, as-built record management, splice-matrix review, and data integrity controls. Coordinates vendors and cross-functional teams, leads multiple projects, tracks OKRs and dashboards, prepares technical documentation, and provides team guidance. Requires telecommunications or related education, fiber and networking expertise, strong documentation skills, and familiarity with GIS, ticketing, project management, and fiber diagnostic platforms.