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Datacom

Capacity Manager

3 Days Ago

Melbourne, Victoria, AUS

6,500 Employees

3-5 Years of Experience

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6,500 Employees

3-5 Years of Experience

Big Data • Information Technology • Consulting

The Capacity Manager oversees the capacity and availability management process to ensure managed services meet performance targets. Responsibilities include defining policies, working with clients to understand demand requirements, managing service improvement initiatives, and monitoring service delivery against SLAs. Building relationships with clients and ensuring efficient service delivery is critical, as is end-to-end management of suppliers.

Datacom

Desktop Support Engineer - Sydney

3 Days Ago

Sydney, New South Wales, AUS

6,500 Employees

1-3 Years of Experience

Apply

6,500 Employees

1-3 Years of Experience

Big Data • Information Technology • Consulting

As a Desktop Support Engineer, you will deliver excellent technical support, assist users with IT hardware setup, ensure deployment readiness of equipment, manage customer infrastructure, and initiate service improvements while prioritizing customer satisfaction.

Datacom

SOE Engineer

3 Days Ago

Sydney, New South Wales, AUS

6,500 Employees

3-5 Years of Experience

Apply

6,500 Employees

3-5 Years of Experience

Big Data • Information Technology • Consulting

As a SOE Engineer, you will manage day-to-day operations of endpoint systems, support technical issues, and enhance end-user solutions to improve customer productivity and experience. You'll also be involved in documentation, upgrades, and project work while ensuring high customer satisfaction.

Datacom

Senior Cloud Platform Specialist

4 Days Ago

Melbourne, Victoria, AUS

6,500 Employees

7+ Years of Experience

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6,500 Employees

7+ Years of Experience

Big Data • Information Technology • Consulting

The Senior Cloud Platform Specialist at Datacom is responsible for managing the Datacom Cloud, ensuring continuous improvement in cloud operations. The role involves supporting a range of technologies, collaborating with stakeholders, maintaining operational compliance, and providing proactive customer support. The candidate will also participate in a 24x7 on-call support roster.

Datacom

Endpoint Analytics Specialist

6 Days Ago

Melbourne, Victoria, AUS

6,500 Employees

5-7 Years of Experience

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6,500 Employees

5-7 Years of Experience

Big Data • Information Technology • Consulting

The Endpoint Analytics Specialist develops and supports endpoint analytics services, analyzes data, recommends innovations for customer experience, manages licensing, and collaborates with teams for incident remediation, while ensuring proactive resolutions using data analytics.

Datacom

Administration Coordinator

7 Days Ago

Manila, First District NCR, National Capital Region, PHL

6,500 Employees

1-3 Years of Experience

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6,500 Employees

1-3 Years of Experience

Big Data • Information Technology • Consulting

The Administration Coordinator supports Account Managers and Directors, managing purchase orders, invoices, and contract renewals while maintaining documentation. This role involves tracking purchase orders, ensuring invoice accuracy, assisting in contract management, and preparing for customer reviews. Excellent organisational and communication skills are essential.

Datacom

Tax Consultant

7 Days Ago

Manila, First District NCR, National Capital Region, PHL

6,500 Employees

1-3 Years of Experience

Apply

6,500 Employees

1-3 Years of Experience

Big Data • Information Technology • Consulting

The Tax Consultant is responsible for preparing tax filings and compliance workpapers for multiple jurisdictions. Tasks include lodging returns, reviewing financial statements, ensuring adherence to deadlines, and liaising with tax authorities. The role also involves tax governance and identifying process improvements.

Datacom

Field Engineer | Rotorua

7 Days Ago

Rotorua, Bay of Plenty, NZL

6,500 Employees

1-3 Years of Experience

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6,500 Employees

1-3 Years of Experience

Big Data • Information Technology • Consulting

As a Field Engineer, you will provide desktop and engineering support across various IT environments, liaising with clients and troubleshooting issues. Responsibilities include supporting end-user devices, diagnosing faults, and maintaining network functionality while fostering productive relationships with colleagues and clients.

Datacom

Customer Partnership Lead | Hamilton

7 Days Ago

Hamilton, Waikato, NZL

6,500 Employees

5-7 Years of Experience

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6,500 Employees

5-7 Years of Experience

Big Data • Information Technology • Consulting

As a Customer Partnership Lead, you will manage key accounts, drive strategic growth, and foster relationships across various customer segments. Your responsibilities include customer lifecycle management, executing growth strategies, ensuring customer satisfaction, and developing long-term partnerships with significant public and private organizations.

Datacom

Senior SOE Engineer

7 Days Ago

Melbourne, Victoria, AUS

6,500 Employees

3-5 Years of Experience

Apply

6,500 Employees

3-5 Years of Experience

Big Data • Information Technology • Consulting

The Senior SOE Engineer manages day-to-day operations of customer endpoint systems, oversees software deployments, conducts technical problem-solving, and ensures customer satisfaction. Responsibilities include ensuring environment-wide configurations, implementing service improvements, and leading projects while adhering to best practice methodologies.