Top Tech Jobs & Startup Jobs

Develop and manage a sales territory by identifying prospects, conducting outbound calls, attending networking events, supporting targeted marketing campaigns, tracking opportunities in the CRM, and closing new B2B customer deals. The role requires extensive territory travel, collaboration with marketing and business development teams, participation in sales training, and an entrepreneurial approach to growth.

Manages and supports client IT infrastructure in an MSP environment, including servers, networks, operating systems, virtualization, cloud services, security, backups, monitoring, and disaster recovery. Troubleshoots complex technical issues, serves as an escalation point, documents systems, communicates with clients, and assists with migrations, upgrades, and other technical projects. Participates in on-call support and occasional client-site visits.

Manage existing client accounts by identifying technology needs, mapping them to IT services, developing roadmaps and budgets, cross-selling solutions, and closing opportunities. Responsibilities include client presentations, proposal and quote development with pre-sales, CRM activity tracking, product knowledge development, and managing service agreements. The role requires strong communication, organization, customer focus, multitasking, and a valid driver’s license with personal vehicle.

Provides second-tier IT support for hardware, software, networks, servers, workstations, cloud environments, and mobile devices. Diagnoses complex issues, manages user accounts and permissions, documents resolutions, monitors systems, supports IT projects, and mentors junior staff. The role also handles user requests, incident reporting, system administration, software deployments, upgrades, and network enhancements.

Provide frontline IT support through phone, email, and ticketing systems. Diagnose and resolve hardware, software, network, printer, VPN, and account issues; configure devices and software; manage Active Directory accounts and permissions; document solutions; monitor systems; follow security practices; and escalate complex issues. Support upgrades, deployments, and network expansion projects while delivering customer-focused service within SLAs.

Coordinates IT projects and Time & Materials engagements from intake through closeout, maintaining schedules, documentation, approvals, status reporting, risks, milestones, billing readiness, and stakeholder communication. Provides day-to-day direction and coaching for up to six Project Technicians, balances workloads, monitors execution, and escalates issues. Supports project profitability, process improvement, governance, and standardized workflows while partnering with project managers, service delivery leaders, technical teams, and clients.

Provides second-tier technical support for hardware, software, networks, operating systems, cloud environments, and user accounts. Responsibilities include troubleshooting escalated issues, system administration, monitoring, documentation, incident reporting, user support, and mentoring junior staff. The role also participates in software deployments, system upgrades, network enhancements, and other IT projects while maintaining strong customer service.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and endpoint issues; installs and configures systems; manages user accounts and permissions; documents solutions; monitors IT environments; supports upgrades and deployments; follows security and compliance procedures; and escalates complex issues to senior engineers.

Provides Tier II technical support for hardware, software, networks, servers, workstations, cloud environments, and mobile devices. Resolves complex issues, manages user accounts and permissions, monitors systems, documents processes, mentors junior staff, and supports software deployments, upgrades, and network projects. Requires strong troubleshooting, networking, communication, and customer service skills across Windows, macOS, Linux, and enterprise environments.

Owns engineering, administration, scaling, and reliability for Microsoft Azure, Microsoft 365, Entra ID, and Azure Virtual Desktop environments. Serves as the Tier 3/4 escalation authority for cloud, identity, messaging, virtualization, and infrastructure issues. Designs Azure infrastructure, manages Zero Trust controls, supports SOC 2 compliance and incident response, aligns outsourced helpdesk operations, and automates tenant administration through PowerShell and Microsoft Graph API.