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Investigate and review transactional fraud alerts using the Fraud Monitoring System for consumer and business segments across Singapore and the region. Analyze disputed card transactions, decide next steps to minimize financial loss and protect customer experience, identify new fraud patterns and compromised merchants, collaborate with internal teams, and perform ad-hoc compliance duties.

Lead end-to-end product feature design for YouTrip's B2B and B2C products, partnering with PMs, engineers, and researchers. Drive discovery, prototyping, validation, and iteration, contribute to the design system, and mentor junior designers to improve UX quality across web and mobile.

Manage high-volume transactional accounting for a fintech market: daily settlements, cash and multi-currency wallet management, end-to-end user reconciliation, statutory reporting support, audit liaison, and supervision of junior accountants. Design accounting treatments for new product rollouts and collaborate with product/engineering to automate billing and reconciliation workflows.

Design, implement, and maintain AWS cloud infrastructure using IaC (Terraform). Manage services (EC2, S3, RDS, Lambda, EKS), implement CI/CD, monitoring, and security controls. Lead incident response, optimize performance and cost, mentor junior engineers, and drive DevOps best practices across teams.

The role involves managing YouTrip Thailand's social media presence, community engagement, and supporting marketing campaigns while collaborating with internal teams and handling user interactions.

The Compliance Manager will oversee AML/CTF compliance, develop risk management frameworks, and advise on regulatory matters to ensure organizational compliance.

Design, develop, and maintain cross-platform mobile applications (Flutter) and native iOS components. Collaborate with designers, product and backend teams, optimize performance, debug and resolve integration issues, publish to App Store, develop automated tests, mentor junior developers, and adopt modern Flutter/Dart and mobile best practices.

Prepare and analyze daily operational reports, handle full set of accounts, assist with audits and taxation, and monitor reconciliations.

Lead and mentor a fraud operations team to detect, investigate, and prevent card and payments fraud. Monitor alerts, analyse transaction and user data using analytics tools, propose system/process improvements, conduct escalated investigations, and ensure compliance with payment regulations and card scheme rules while collaborating cross-functionally.

Conduct transaction investigations and review escalated alerts to identify suspicious or fraudulent activity, consider seizure/police orders, and file Suspicious Transaction Reports when applicable. Collaborate with Compliance and business teams to mitigate risk, identify transaction patterns, and help improve end-to-end processes to protect the company and customers.