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Design and develop integrations between Microsoft Dynamics 365 Business Central and external applications. Connect ERP, CRM, EDI, and third-party platforms to ensure seamless data flow and efficient enterprise business processes for clients.

Administer and maintain Dynamics 365 CE, troubleshoot and fix production issues, monitor ServiceNow incidents, document work in Azure DevOps, monitor and troubleshoot Azure Synapse pipelines, perform bulk data operations with SQL 4 CDS, engage Microsoft support, collaborate with stakeholders, and support monthly release weekends.

Implement, configure, and architect SAP Cloud ALM aligned with customer landscapes; integrate with SAP solutions; configure change control, incident management, monitoring, alerting, and reporting; monitor system performance and SLAs; manage incidents with SAP OSS; handle change requests, impact assessments, and release management; coordinate releases with SAP and internal teams.

Lead end-to-end delivery of Microsoft Dynamics 365 Business Central integration programs: planning, governance, Agile delivery, stakeholder management, budgets, RAID management, hypercare and transition to support, and executive reporting.

Lead SAP ICM functional design, configuration, testing and production support with emphasis on Remuneration and Settlement Type determination. Translate business requirements into functional specifications, debug ABAP to diagnose calculation issues, integrate ICM with FI/CO and other systems, produce documentation, mentor junior consultants, and drive continuous improvements in commission and incentive processes within an Agile environment.

Design and develop integrations between Microsoft Dynamics 365 Business Central and external systems (ERP, CRM, EDI, third-party). Build API-led solutions using Azure Integration Services, Logic Apps, Functions, REST/OData/SOAP, and data transformation with C#, .NET, SQL, JSON, and XML. Collaborate with teams, manage multiple projects, and ensure seamless data flows and deployment via Azure DevOps/Git and CI/CD.

Serve as Guidewire BillingCenter Business Analyst to gather and finalize requirements, run workshops, coordinate cross-team dependencies, perform inception for implementations, hand over user stories, estimate work and own story points, and resolve issues throughout Guidewire Cloud projects.

Lead design, development, and administration of multi-module ServiceNow solutions (ITSM, ITOM, CSM, HRSD). Build integrations, workflows, CMDB/discovery, portals, and govern deployments. Mentor developers, troubleshoot production issues, own architecture for complex cross-module builds, and support release and upgrade activities.

Develop, implement, and maintain Guidewire Digital Portal solutions with Angular. Collaborate with cross-functional teams to deliver high-quality front-end features, ensure integration with Guidewire back-end components, and support production stability and enhancements.

Lead and manage automation testing initiatives for e‑commerce using TOSCA. Plan, execute, and report automated test cycles, integrate AI‑driven automation into CI/CD pipelines, and coordinate with architects, SMEs, and developers to deliver robust automation solutions on cross‑browser platforms like LambdaTest and BrowserStack.