Top Tech Jobs & Startup Jobs

Manages customer billing operations, including customer onboarding, invoicing, accounts receivable, collections, payment remittance, aging reports, and account reconciliation. Serves as the liaison between internal finance teams, operations, and customer accounts payable departments. Oversees billing procedures, resolves payment issues, negotiates fees, manages write-offs, develops standard operating procedures, and supports cash-flow and collection targets.

Manages Service Contract Act and USPS compliance programs, including carrier onboarding acknowledgements, quarterly reporting, wage determination updates, contract documentation, audit trails, corrective actions, and SOP development. Partners with Operations, Legal, IT, carriers, and consultants to ensure governmental flow-down obligations are met, resolve compliance gaps, maintain accurate records, and adapt processes to regulatory changes.

Manages vendor relationships and purchasing for distribution services campuses. Creates, tracks, and resolves purchase orders; monitors supplier performance; sources and evaluates vendors; assists with negotiations; communicates with operations, administrative teams, and clients; and maintains purchasing and vendor management procedures.

The Trailer Operations Manager optimizes trailer utilization, manages repositioning efforts, conducts inspections, and ensures customer requirements are met. They also handle documentation and audits to maintain data integrity and efficiency.

Lead customer onboarding and systems implementations for warehouse clients. Serve as operations/IT resource, perform basic UAT, execute tactical BRD tasks, transition customers to operations/account teams, travel to campuses for extended support, and provide ongoing operational problem solving and reporting.

Manage and grow specialized transportation accounts by building carrier and customer relationships, pricing and negotiating rates, creating RFPs and SOPs, supporting brokerage teams, maintaining CRM/CE data integrity, and providing timely customer service and shipment updates.