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The Director, Human Resources Business Partner advises North America Commercial leaders on workforce strategy, organizational design, succession planning, leadership development, culture, and change management. The role leads HR strategy for commercial launches and portfolio growth across oncology, neuroscience, and rare disease, partnering with Talent Acquisition and HR centers of excellence. It requires executive influence, commercial acumen, global matrix experience, and expertise supporting pharmaceutical or biotechnology organizations.

Supports automation and control systems at a GMP-regulated API manufacturing site. Responsibilities include troubleshooting PLC, HMI, SCADA, DCS, batch, and building management systems; managing upgrades and small-to-medium projects; developing specifications and SOPs; conducting root cause investigations; administering change control; supporting validation and compliance; and providing on-call OT support.

Owns Ipsen’s enterprise Master Data Management strategy, platform roadmap, operating model, service delivery, data quality, integrations, vendor relationships, budget, and continuous improvement. The role leads global MDM transformation, governs backlogs and investments, supports analytics and AI enablement, ensures regulatory and privacy alignment, and partners with business, IT, architecture, data governance, and delivery teams to improve trusted master data adoption and business value.

Leads global Digital and IT integration for mergers, acquisitions, divestitures, partnerships, and strategic transformations. Responsibilities include pre-close planning, Day 1 readiness, governance, roadmap development, cross-functional coordination, risk and dependency management, executive reporting, vendor coordination, operational transition, and value realization. When M&A activity is limited, the role supports CDIO Office governance, portfolio management, transformation, and continuous improvement initiatives.

Provides senior administrative support to assigned business areas, including calendar and meeting coordination, travel logistics, expense reporting, purchase-to-pay processes, vendor setup, onboarding, confidential information management, and team event support. Serves as a K2, Ariba, and meeting room AV/IT super user while coordinating administrative coverage and process improvements. Requires strong organization, communication, attention to detail, and proficiency with Microsoft Office.

Develops omnichannel customer engagement strategies and journeys for healthcare professionals. Leads digital campaigns from planning and content deployment through measurement and optimization, partners with brand and medical teams, supports compliant digital content governance, uses analytics to improve performance, and leads digital transformation projects and capability rollouts.

Coordinates international import/export operations across a global country portfolio. Processes orders in SAP and Rapid Response, manages consignment stock, letters of credit, documentary collections, tenders, customs compliance, shipments, transport coordination, and commercial documentation. Works with Operations, Finance, Procurement, Quality, Warehouse, Transport, logistics partners, and service providers while applying International Trade regulations, Incoterms, taxes, restrictions, and service-level requirements.

Provides legal advice to Ipsen affiliates across European mid-sized markets, supporting pharmaceutical marketing, sales, medical, supply chain, market access, and customer strategy activities. Responsibilities include drafting and negotiating commercial and healthcare stakeholder contracts, monitoring pharmaceutical legislation, advising on GDPR and compliance, conducting legal research, preparing guidance, delivering training, and escalating complex matters. The role requires collaboration across legal, compliance, intellectual property, and business teams in a multicultural environment.

Owns the architecture, integration, operation, maintenance, and security of network, telecom, unified communications, and infrastructure platforms. Provides Level 3 support, monitors performance and capacity, manages incidents and changes through ITIL processes, maintains firewalls and SASE solutions, oversees service levels with operators, and ensures availability, continuity, compliance, and performance. Advises IT teams, conducts technology watch, documents solutions, and supports projects in a multicultural environment.

Provide technical support for manufacturing and laboratory IT/OT systems in a regulated pharmaceutical environment. Responsibilities include troubleshooting, root cause analysis, lifecycle management, validation, maintenance, disaster recovery, obsolescence management, system improvements, vendor coordination, and support for capital projects involving design, testing, commissioning, qualification, and handover.