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Lead a 25–30 person team managing end-to-end Order-to-Cash for insurance clients, including collections, dispute handling, billing/invoicing, reconciliation, payments/refunds, client management, process setup, ERP AR oversight, documentation, escalations, and performance coaching to meet delivery and quality targets.

Manage billing and accounts receivable for T&M and FP projects: prepare pre-bill invoices, reconcile actuals vs pre-bill monthly, adjust billable time, maintain project and resource forecasts, apply cash receipts, perform month-end close, follow up on client payments, coordinate with billing and account teams, communicate with clients regularly, and drive process improvements and automation. Advanced Excel and ERP experience are beneficial.

Manage and coach process trainers, develop and deliver training materials and assessments, conduct training needs analyses and action plans, facilitate classes, measure training effectiveness, coordinate with leadership, ensure compliance and confidentiality, and support trainer bench development.

Lead actuarial analytics for life insurance: build and validate actuarial models, perform valuation/reserving/experience analyses, support reporting (EV, statutory, ALM), client interaction, automation, UAT/testing, and business development.

Support insurance claims operations for the London market: gather and update client data, evaluate incoming applications, complete assigned tasks, electronically index and file documents, contact parties for missing information, and apply end-to-end claims lifecycle knowledge.

Perform data entry and updates into client systems, evaluate incoming applications, electronically index and file documents, and contact relevant parties to obtain missing information. Work within the insurance and claims domain with focus on the UK London market.

Senior-level role focused on Accounts Payable (AP) domain knowledge. Prefer minimum two years' experience and Oracle Fusion exposure. Requires strong communication and analytical skills. Bachelor’s or postgraduate degree (2-4 years) expected.

Design and implement data models, perform reverse-engineering of physical models, analyze integration challenges, build and maintain ETL pipelines, and contribute to data architecture decisions to ensure scalable, long-term data solutions.

Lead and deliver new-hire and continuing training for BPO processes, develop curriculum, track attendance and nesting performance, collaborate with operations and quality, implement process updates, and support client interactions to ensure compliance and effective knowledge transfer.

Process and authorize insurance transactions per client SLAs and procedures. Meet throughput and quality targets, work under strict deadlines, escalate out-of-scope items, and maintain low average handling time while ensuring customer satisfaction.