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Handle inbound/outbound customer contacts to resolve routine product/service issues, document interactions in tracking systems, meet KPIs, upsell when appropriate, and participate in customer satisfaction improvement activities.

Sell and renew client contracts within a dedicated territory by outbound phone/email outreach, maintain CRM, provide forecasts, handle objections, upsell, and collaborate with the sales team to meet revenue quotas.

Support internal and external sales teams by preparing quotes, contracts, and RFP/RFI responses; maintain pricing/configuration documentation and demo tools; troubleshoot customer issues via phone/email/chat; develop/deliver presentations and trainings; follow up on opportunities and summarize issues for management.

Provide inbound/outbound and internet-based customer support, resolve routine product/service issues, document interactions in call-tracking databases, meet KPIs, maintain product knowledge, escalate when necessary, offer additional products/services, and participate in customer-satisfaction and performance-improvement activities.

Outbound-focused bilingual sales role responsible for qualifying leads, articulating product value, renewing contracts, managing objections, maintaining CRM records, and providing routine sales forecasts while collaborating with the sales team and reporting to a Sales Manager.

Lead and manage SDRs and Account Executives to optimize lead generation, qualification, and the full sales cycle. Coach teams on prospecting, objection handling, negotiation, and closing deals. Monitor KPIs, forecast revenue, report to senior management, and collaborate with Marketing and Customer Success. Recruit and onboard sales staff and develop sales strategies aligned with company objectives to drive revenue growth and strong customer relationships.

Review and moderate English-language user-generated content against policy, remove or escalate violations, document actions, and coordinate with teams to ensure platform safety. On-site full-time role in Ho Chi Minh City.

Manage and lead a B2B sales team to meet revenue and client performance targets through onboarding, adoption, renewals, upsell/expansion, forecasting, CRM upkeep, coaching, performance analysis, and stakeholder escalation.

Lead recruitment analytics to optimize hiring efficiency and quality. Build dashboards, forecast headcount, develop predictive hiring models, ensure ATS/HR data integrity, recommend process improvements, and present insights to leadership.

Outbound-focused sales representative responsible for selling and renewing contracts within an assigned territory. Achieve revenue quotas, provide forecasts, maintain CRM records, handle objections, support customer success, and collaborate with the sales team and manager.