Top Tech Jobs & Startup Jobs

Provide on-site English-language customer support for fashion customers via phone, email, chat. Log calls, resolve or escalate issues within SLA, follow project processes, and maintain product/service knowledge.

Perform penetration tests and vulnerability assessments across networks and web applications, simulate real-world attacks, validate controls, produce detailed reports with remediation guidance, collaborate with IT/security teams, and stay current on threat techniques and compliance requirements.

Monitor controls and processes to ensure compliance, review risks, investigate client concerns and suspicious activity, produce audit and compliance reports, recommend corrective actions, support incident response, and complete mandatory training.

Support governance, risk and compliance activities for information security and business resilience. Coordinate external audits (ISO 27001, ISO 22301, PCI DSS, TISAX), manage evidence collection and remediation, prepare compliance reports, align policies with regulatory/privacy requirements, and assist cybersecurity strategy updates.

Lead and coach Team Leaders across sales, customer service, and claims to meet client SLAs and financial targets. Monitor KPIs, attendance, adherence, and client scorecards; identify improvements and implement action plans. Partner with HR, Training, Quality, WFM, TA, and clients to drive performance and build a high-energy, results-focused culture.

Meet specific sales targets and maximize sales opportunities across customer accounts. Drive revenue growth by managing account components and engaging customers. On-site role in Benalmadena, full-time, requiring fluency in English, French, and Italian.

Manage contact-center workforce schedules using eWFM (IEX/Alvaria): forecast upload, intraday pattern generation, schedule optimization, headcount recommendations, stakeholder coordination, automation/RPA and ML-driven improvements, team coordination, real-time exceptions and schedule change handling, and continuous process improvement.

Serve as primary compliance contact for multilingual European operations. Maintain compliance framework, manage risk registers, monitor regulatory/licensing obligations, coordinate audits and control testing, support GDPR and ISO standards adherence, prepare compliance reporting, and deliver training and remediation to ensure contractual and regulatory requirements are met.

Evaluate customer interactions and monitor quality across multiple accounts. Analyze trends and KPIs, perform root-cause analysis, support improvement initiatives, maintain quality governance, produce reports, and collaborate with stakeholders to drive operational excellence.

Event listing for the Barcelona Expat Life Job Fair (May 2025). Provides venue address in Barcelona. Language and time details are not specified. Includes a California applicant privacy notice. This is an event posting rather than a hiring role.