Top Tech Jobs & Startup Jobs

Leads transaction monitoring and quality operations across multiple client programs, sites, or geographies. Manages Quality Analysts and QA Leads, implements quality management systems, analyzes audit findings and performance trends, tracks metrics, and presents results to stakeholders. The role drives corrective actions and KPI improvements using Six Sigma, COPC, and PDCA methodologies while coaching staff and supporting employee development.

Manage Microsoft customer renewals for Portuguese-speaking SMB clients, serving as the primary contact throughout the renewal process. Qualify leads, build revenue pipeline, identify upsell and cross-sell opportunities, understand Microsoft licensing needs, promote cloud solutions, and coordinate stakeholders to close renewals on time.

Demonstrate high-tech products through video calls, answer customer questions, support sales growth, maintain product expertise, manage inventory reporting, write and translate scripts, create training content, and assist with filming. The role requires German and English proficiency, customer service or sales experience, confidence on camera, strong communication skills, and an engaging personality. This is a full-time, permanent, on-site position in Barcelona with paid training and career development opportunities.

Design, develop, and deploy AI-powered applications using Python, LLMs, Generative AI, and RAG. Build scalable APIs, backend services, document ingestion and retrieval pipelines, web scraping solutions, and enterprise integrations. Deploy and optimize applications with Docker and Kubernetes while ensuring scalability, security, reliability, and performance. Collaborate with cross-functional teams to deliver AI-driven business solutions and stay current with emerging AI technologies.

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Leads a B2B sales team responsible for revenue growth, customer retention, renewals, upselling, forecasting, and strategic client relationships. The role manages performance targets, coaching, sales productivity, CRM accuracy, escalation handling, sales process improvements, and business development across client territories. It also partners with internal teams and external stakeholders to improve customer satisfaction and achieve operating and sales objectives.

Supports internal and external sales teams by preparing quotes, contracts, and RFP/RFI responses; maintaining pricing documentation and sales tools; delivering presentations and training; following up on opportunities; and assisting customers through multiple channels. Diagnoses product or service issues, summarizes moderately complex problems for management, and collaborates with support teams.

Plans and delivers automotive marketing and customer engagement programs from initiation through completion. Manages schedules, budgets, scope, risks, documentation, vendors, client relationships, and cross-functional teams across CRM, digital, direct mail, loyalty, retention, and lifecycle initiatives. Facilitates stakeholder meetings, prepares presentations and reports, tracks financial and delivery performance, resolves issues, and drives process improvements. Requires strong organization, communication, presentation, Excel, and client delivery skills, with up to 10% local travel.

Manages strategic travel-sector client accounts, developing relationships, account plans, cross-selling and up-selling opportunities, and profitable growth. Oversees client governance, satisfaction, contractual obligations, risk mitigation, escalations, and service improvements. Tracks financial and account-performance KPIs, analyzes client data and market trends, and reports insights to stakeholders. Collaborates with portfolio leaders and internal teams to deliver technology and BPO solutions while supporting broader sector-growth strategies.

Drive new business growth through outbound prospecting, client acquisition, account reactivation, consultative selling, cross-selling, upselling, and deal closure. Manage sales pipelines, achieve quotas, identify decision-makers, prepare commercial and technical proposals, schedule meetings, track performance, resolve inquiries, monitor satisfaction, and share customer feedback. The role is full-time and hybrid in Barcelona.