Specialist, Sales Support - Bilingual

Posted 4 Days Ago
Be an Early Applicant
Bogotá, Distrito Capital, COL
In-Office
Entry level
Energy
The Role
Supports internal and external sales teams by preparing quotes, contracts, and RFP/RFI responses; maintaining pricing documentation and sales tools; delivering presentations and training; following up on opportunities; and assisting customers through multiple channels. Diagnoses product or service issues, summarizes moderately complex problems for management, and collaborates with support teams.
Summary Generated by Built In

Job Title:

Specialist, Sales Support - Bilingual

Job Description

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.
  • Prepare quotes, contracts, and RFP/RFI responses
  • Maintain quote documentation with accurate pricing and configurations
  • Maintain sales demonstration tools and applications in support of sales teams
  • Work within a few sources of data/systems to produce an outcome with some variability
  • Practice a moderate level of independent judgement to make decisions
  • Develop and deliver sales presentations and/or trainings in a professional and effective manner
  • Maintain up-to-date awareness of company activities and industry trends
  • Provide consistent follow up on opportunities or inquiries
  • Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
  • Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
  • Identify and summarize moderately complex issues for management review
  • Work with teams and report directly to Support Manager

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

Skills Required

  • English language proficiency
  • Spanish language proficiency
  • Intermediate to advanced knowledge of product and service offerings
  • Ability to prepare quotes, contracts, and RFP/RFI responses
  • Ability to provide customer assistance and troubleshoot product or service issues
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The Company
HQ: Canonsburg, PA
843 Employees
Year Founded: 1864

What We Do

CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com

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