Top Tech Jobs & Startup Jobs

Provide German- and English-language customer support for fashion-related applications through phone, email, chat, and automated alerts. Resolve customer requests, document interactions in call management systems, maintain application and product knowledge, meet service-level agreements, and escalate issues when necessary. The role is full-time and on-site in Barcelona, with paid training and opportunities for career development.

Conduct inbound and outbound B2B partner sales activities for Italian-speaking resellers. Responsibilities include explaining partner program benefits, registering resellers, responding to calls and emails, providing product information, identifying business opportunities, managing telemarketing contacts, and executing sales and marketing campaigns. The role is hybrid in Barcelona and includes a permanent full-time contract, training, bonuses, and career development opportunities.

Manages customer renewals for the Arabic market, serving as the primary customer contact, qualifying renewal leads, building revenue pipelines, and identifying upsell and cross-sell opportunities. The role requires understanding Microsoft licensing and cloud solutions, coordinating internal stakeholders, and ensuring renewals close on time. It also involves engaging small and medium-sized businesses, delivering customized pitches, and developing long-term customer relationships.

Leads transaction monitoring and quality operations across multiple client programs, sites, or geographies. Manages Quality Analysts and QA Leads, implements quality management systems, analyzes audit findings and performance trends, tracks metrics, and presents results to stakeholders. The role drives corrective actions and KPI improvements using Six Sigma, COPC, and PDCA methodologies while coaching staff and supporting employee development.

Manage Microsoft customer renewals for Portuguese-speaking SMB clients, serving as the primary contact throughout the renewal process. Qualify leads, build revenue pipeline, identify upsell and cross-sell opportunities, understand Microsoft licensing needs, promote cloud solutions, and coordinate stakeholders to close renewals on time.

Demonstrate high-tech products through video calls, answer customer questions, support sales growth, maintain product expertise, manage inventory reporting, write and translate scripts, create training content, and assist with filming. The role requires German and English proficiency, customer service or sales experience, confidence on camera, strong communication skills, and an engaging personality. This is a full-time, permanent, on-site position in Barcelona with paid training and career development opportunities.

Design, develop, and deploy AI-powered applications using Python, LLMs, Generative AI, and RAG. Build scalable APIs, backend services, document ingestion and retrieval pipelines, web scraping solutions, and enterprise integrations. Deploy and optimize applications with Docker and Kubernetes while ensuring scalability, security, reliability, and performance. Collaborate with cross-functional teams to deliver AI-driven business solutions and stay current with emerging AI technologies.

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Leads a B2B sales team responsible for revenue growth, customer retention, renewals, upselling, forecasting, and strategic client relationships. The role manages performance targets, coaching, sales productivity, CRM accuracy, escalation handling, sales process improvements, and business development across client territories. It also partners with internal teams and external stakeholders to improve customer satisfaction and achieve operating and sales objectives.

Supports internal and external sales teams by preparing quotes, contracts, and RFP/RFI responses; maintaining pricing documentation and sales tools; delivering presentations and training; following up on opportunities; and assisting customers through multiple channels. Diagnoses product or service issues, summarizes moderately complex problems for management, and collaborates with support teams.