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Designs tailored solutions within Zones’ GSCaaS offering by analyzing client requirements, defining service scope, preparing statements of work and pricing models, and coordinating with sales, supply chain, engineering, and project management teams. Engages customer stakeholders, identifies value-added service opportunities, manages project constraints, supports transitions to delivery, and ensures solutions align with organizational policies and customer goals.

Leads U.S. public sector sales and business development across federal, state, and local government markets. Develops go-to-market strategies, identifies opportunities through contracts and RFPs, manages the sales lifecycle, closes complex deals, and leads account executives and capture managers. Builds relationships with government decision-makers and technology partners, ensures contract and regulatory compliance, and collaborates with legal, marketing, proposal, product, and delivery teams. Requires up to 50% travel.

Own and grow strategic client accounts through consultative, services-led selling. Develop account strategies, identify opportunities, lead complex sales cycles, and close professional and managed services engagements. Build executive relationships, collaborate with technical and delivery teams, maintain accurate forecasts, and achieve service bookings, revenue, and gross-margin targets. Ensure strong post-sale handoffs, customer satisfaction, and expansion opportunities.

Manage CRM data, analyze sales performance, develop sales initiatives, generate reports, support pricing and quoting, and assist with representative onboarding. The role collaborates with finance and marketing, enforces sales policies, and provides recommendations to improve sales efficiency. Candidates should have strong analytical, communication, organizational, and Excel skills, along with Salesforce or comparable CRM experience.

Leads technology and operations projects from ambiguous requirements through execution. Defines strategy, scope, objectives, budgets, schedules, risks, and measurable KPIs; manages multiple projects, teams, stakeholders, and executive communications. Provides status reporting, resolves tasks, mitigates issues, and drives improvements in efficiency, cost, speed, and revenue. Requires strong analytical, problem-solving, communication, and leadership skills.

Coordinates field service deployment projects by managing stakeholder communications, resource scheduling, project records, trackers, milestones, purchase orders, financial reporting, meeting documentation, audits, and PMO compliance. Supports Project Managers and cross-functional teams while ensuring on-time deployments, accurate data, customer satisfaction, and adherence to service-level agreements.

Own the full sales cycle for complex B2B technology opportunities, from prospecting through close. Build profitable, services-led pipelines; achieve revenue, gross-margin, and ACV targets; sell managed and professional services; engage executive stakeholders; coordinate solution architects, services teams, OEMs, ISVs, and channel partners; maintain accurate forecasting and CRM hygiene; and travel up to 50% for customer engagement.

Plans and executes internal information security and privacy audits, evaluates controls and regulatory compliance, identifies risks and nonconformities, recommends corrective actions, prepares audit reports, tracks remediation, and supports external ISO and SOC 2 audits. The role collaborates with technical and business teams and advises the CISO and senior leadership on risk prioritization and continuous improvement.

Identify and qualify commercial-sector sales opportunities, prospect new accounts, develop client relationships, present IT solutions, prepare proposals and contracts, negotiate terms, close deals, and track pipeline and revenue. The role requires collaboration with internal teams, strong communication and negotiation skills, knowledge of IT hardware and software, CRM proficiency, and the ability to meet sales and margin targets.

Provides onsite Level 2 desktop and end-user support across Windows and macOS environments. Troubleshoots software, hardware, mobile devices, printers, conferencing systems, and network-related issues; manages ServiceNow tickets, documentation, asset inventories, and equipment deployments. Supports reimaging, IMAC activities, smart hands tasks, VIP users, and multiple corporate and retail locations. Also trains staff and maintains ownership of incidents through resolution.