Sales Operations And Reporting Specialist

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 

Position Overview:

We are seeking a detail-oriented and analytical Sales Operations Specialist to support our sales team and optimize our sales processes. The ideal candidate will have a strong understanding of sales operations, excellent organizational skills, and a passion for improving efficiency.

What you will do as the Sales Operations And Reporting Specialist:

• CRM Data Management
  Manage and maintain sales data in CRM system (e.g., Salesforce) to ensure accuracy and completeness.
• Sales Performance Analysis
  Analyze sales performance metrics to identify areas for improvement and provide recommendations to management.
• Sales Strategy Development
  Develop and implement sales strategies and initiatives in collaboration with sales and marketing teams.
• Reporting and Presentation
  Generate reports and presentations on sales performance and key metrics for senior management.
• Pricing and Quoting Support
  Support sales team with pricing and quoting for customers.
• Onboarding and Training
  Assist in the onboarding and training of sales representatives on CRM and sales processes.
• Cross-Functional Collaboration
  Collaborate with finance, marketing, and other departments to ensure alignment of sales strategies with overall company objectives.
• Policy Compliance and Enforcement
  Monitor and enforce sales policies and procedures to ensure compliance and consistency.

What you will bring to the team:

Education
Bachelor’s degree in Business Administration, Marketing, or related field.

Experience

2-3 years of experience in sales operations or a similar role.

Skills

• Strong analytical skills with proficiency in Excel or other data analysis tools.
• Experience with CRM software, preferably Salesforce.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and ability to prioritize tasks effectively.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 12:00 PM to 09:00 PM (Pk time)