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Investigates potential money laundering, suspicious activity, OFAC matches, and financial crime alerts using banking systems and research tools. Files Suspicious Activity Reports and Currency Transaction Reports, distinguishes legitimate activity from false positives, and maintains BSA/AML compliance knowledge. The role requires banking experience, analytical judgment, confidentiality, strong communication, computer proficiency, and collaboration in an evolving regulatory environment.

The Commercial Lines Producer will develop and sell commercial insurance products for a growing multi-office agency. The position is full time and onsite in Oklahoma City, with frequent computer use, typing, customer communication, and extended periods of sitting or standing. EPIC experience is a plus. The role requires the ability to perform routine physical activities, including occasional lifting of up to 10 pounds.

Provides operational support to bank branches by reviewing and filing CTRs, documenting cashier’s check and money order stop payments, supporting teller and account platforms, assisting with debit card maintenance, and completing special projects. The role requires strong customer service, communication, problem-solving, computer skills, task management, adaptability, and reliable attendance. Previous teller or CSR experience is preferred.

Investigates and monitors card disputes, chargebacks, and representments from initiation through closure. Ensures compliance with Regulation E and required timelines, communicates with banks and customers, tracks losses, identifies fraud trends, prepares correspondence, and maintains confidential case information. The role also supports dispute questions, reporting, special projects, and operational compliance activities in a team-based banking environment.

Supports Treasury Management Officers by implementing and maintaining treasury services and digital banking setups, processing customer forms, assisting with billing and reporting, delivering training, resolving operational discrepancies, and contributing to product and process improvements.

Assists with administering the risk management program, documenting process risks and controls, conducting risk assessments, maintaining risk registers, tracking mitigation plans, and producing risk reports and heatmaps. Builds automated dashboards using Power BI or Tableau to monitor financial and operational risk. Collaborates with finance, technology, compliance, operations, and product teams to evaluate control effectiveness and translate regulatory requirements into measurable practices.

Manages accounting staff and training; oversees monthly reporting, month-end close, reconciliations, journal entries, budgets, variance analysis, lease analysis, audits, and subsidiary acquisitions or conversions. Collaborates with banking leadership and accounting teams, handles confidential information, manages multiple projects, and supports process improvement and reporting deadlines.

Develops and manages consumer, real estate, and construction loan portfolios; underwrites loans, monitors past-due accounts, conducts collection efforts, cross-sells banking products, ensures regulatory compliance, and provides customer service. The role requires consumer lending experience, knowledge of RESPA, HMDA, Fair Lending, and Truth-in-Lending requirements, familiarity with loan processing and collection software, and strong communication and organizational skills.

Provides phone, email, and virtual appointment support to internal and external treasury clients. Resolves technical and product-functionality issues, conducts training assessments, addresses confidential matters, and ensures client requests are satisfied. Identifies additional treasury service needs and communicates follow-up information to Treasury Management Officers. Requires strong communication, listening, critical-thinking, multitasking, and customer-service skills in a fast-paced onsite banking environment.

Supervise teller and CSR operations, ensuring compliance with internal controls, audits, cash handling, account servicing, and risk procedures. Train and coach operational staff, monitor reports and security systems, support hiring, review business account activity, and provide backup customer service and branch security coverage. Maintain exceptional customer service while managing deadlines, confidential matters, and daily branch operations.