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The Engagement Lead manages client engagements, ensuring successful communication and project delivery. Responsibilities include leading technical discussions, educating clients, monitoring budgets, mentoring junior team members, and driving project strategies while ensuring adherence to KPIs and SLAs.

The Technical Advisor leads technical tasks in incident response engagements, focusing on forensic investigations and recovery efforts post-network intrusions. Responsibilities include managing technical resources, assisting with client actions, overseeing data preservation, and providing consultation on technical issues related to cybersecurity and IT infrastructure.

The vCISO II acts as an executive advisor for clients, providing security consultation, guiding information security strategies, and managing client relationships. Responsibilities include advising on risk management, developing security and compliance goals, communicating security value, and overseeing project execution while ensuring client satisfaction and alignment with organizational goals.