Top Tech Jobs & Startup Jobs

The Leadership & OD Manager develops learning strategies, assesses training needs, designs programs, supports leadership development, and enhances employee engagement and performance management at all organizational levels.

The Uninsured Motorist Specialist handles recovery of consumer subrogation claims by negotiating payment terms and coordinating communications between clients and insured parties.

The Reports Analyst analyzes staffing levels, conducts productivity analyses, and reconciles agent time using various systems to provide timely reports and recommendations.

Lead global customer experience quality for a BPO program: build and coach quality leaders, standardize quality frameworks, drive metrics (quality, NPS), own transaction monitoring, partner with stakeholders, manage resources, and deliver consistent multi-site quality.

Handle inbound calls from warm leads to sell insurance after paid licensing training. Provide product knowledge, resolve customer concerns, process orders, update accounts, and record interactions while multitasking across internal systems. Work full-time remote from Texas with set shift availability and customer-focused sales goals.

The Subrogation Team Manager - Arbitration oversees Arbitration Specialists ensuring quality work, team motivation, and client satisfaction while handling escalations and training.

Supervise daily training operations for a BPO: deliver workshops, maintain and update curricula with SMEs, monitor trainer performance, track completion and effectiveness, mentor trainers, manage schedules, and partner with Operations, Quality, and Client Services to align training with business priorities.

Lead the design and execution of leadership and organizational development strategies, programs, and initiatives while collaborating with stakeholders to enhance capabilities.

The Operations Manager for Insurance oversees call center operations, develops systems, manages human resources, and ensures financial objectives are met while improving customer service.

The Associate Network Engineer assists in the design, installation, and support of network architecture, performs troubleshooting, and maintains network security systems while ensuring documentation and audits are up to date.