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Lead Maersk Contract Logistics operations across Benelux, owning P&L, executing country strategy, driving commercial growth and operational excellence, and developing a high-performing multi-site leadership team.

Lead a team in Accounting to Reporting, ensuring accurate month-end close, financial reporting, data integrity and audit support. Coach and support staff, partner with finance stakeholders, drive process improvements, and stay hands-on to remove blockers during busy reporting cycles.

Lead Business Continuity Management for assigned processes: perform BIAs and risk assessments, create and maintain Functional Business Continuity Plans and recovery strategies, run BCMS tests and awareness sessions, maintain vital records on SharePoint, coordinate crisis response as SPOC, and report recovery status to Process Leads while ensuring ISO 22301 compliance.

Provide post-onboarding customer support for ocean logistics: manage customer channels, handle case management, support onboarding and relationships, and assist with contract and dispute management. Perform administrative and operational tasks, apply standards, exercise independent judgment within guidelines, and resolve problems under supervision.

The Client Program Manager is responsible for customer satisfaction, service delivery, productivity improvement, and collaboration within a regional operational team. This role includes leading improvement projects, managing account performance, and supporting the development of best practices in a multi-national environment.

Handle daily accounting for cold chain operations including invoicing, AP/AR, cost accounting and billing. Validate transactions against contracts, reconcile discrepancies with operations, produce financial and operational reports, ensure compliance and audit readiness, and support process improvements using Excel and ERP (SAP).

Execute day-to-day accounting operations (AP/AR, billing, invoicing, cost and budget accounting), ensure compliance and accurate financial reporting, manage projects end-to-end, monitor KPIs, analyze performance, and collaborate with cross-functional teams to drive process improvements. Handle routine tasks independently and escalate complex issues.

Lead end-to-end shipment execution and customer experience for Oceania operations. Ensure timely, compliant delivery, resolve exceptions, meet SLAs, coordinate stakeholders, and support financial operations including invoicing and revenue assurance.

Lead and coordinate end-to-end bid processes for Government & Defence logistics tenders. Develop bid plans, manage cross-functional inputs, ensure compliance, produce high-quality proposals, track risks and actions, and support contract review and continuous improvement to increase win rates.

Responsible for regional contract logistics market development, client acquisition and full-cycle sales management. Lead new client development, bidding and contract negotiation; build and maintain key accounts in consumer electronics, beauty, footwear/apparel and FMCG; track client needs, identify value-added services, conduct market and competitor research, and drive cross-functional collaboration to grow market share.