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The Client Program Manager is responsible for customer satisfaction, service delivery, productivity improvement, and collaboration within a regional operational team. This role includes leading improvement projects, managing account performance, and supporting the development of best practices in a multi-national environment.

Lead end-to-end shipment execution and customer experience for Oceania operations. Ensure timely, compliant delivery, resolve exceptions, meet SLAs, coordinate stakeholders, and support financial operations including invoicing and revenue assurance.

The Software Engineer designs, develops, tests, and maintains business applications, working on full-stack projects or specializing in frontend or backend.

Support daily billing operations: verify and generate invoices, liaise with customs/haulage/operations, update systems (Oracle JD Edwards, Keyfields), handle customer billing queries and disputes, maintain invoice filing for audit, prepare billing templates, and assist supervisors as needed.

Design, develop, deploy, and maintain enterprise automation using Microsoft Power Platform (Power Automate Cloud & Desktop, Power Apps, Dataverse). Build unattended RPA at scale, integrate AI services, ensure governance/licensing compliance, manage ALM and monitoring, and collaborate with stakeholders to document and train users.

The Assistant Category Manager will analyze travel spend, create dashboards, support strategic decisions, execute tenders, and provide operational support in a global procurement team.