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The Community Program Manager will enhance community ties, drive ambassador program success, and manage strategic events while fostering relationships to impact revenue.

Lead design and build of a scalable internal data platform and central warehouse, own company-wide data architecture, mentor engineers, implement governance, observability, and quality controls, and enable AI adoption by creating pipelines and infrastructure for autonomous agent and ML use cases.

Manage enterprise customer accounts, ensuring successful onboarding, renewals, and product usage. Drive engagement with clients to enhance their ticketing experience and revenue optimization.

As a Senior Platform Engineer, you'll design scalable infrastructure, enhance performance, and collaborate across teams to improve system reliability in high-traffic environments.