What You’ll Do
- Ambassador Program Growth & Revenue: Recruit, manage, and energize ambassadors across key industries such as sports, venues and live entertainment. Build and nurture relationships that generate warm introductions, qualified leads, and track program performance to ensure it drives measurable revenue impact.
- Strategic Event Activation: Identify, plan, and execute high-impact events - college sports conferences, venue summits, trade shows, and meetups. Decide the right activation (booth, VIP dinner, sponsored networking, etc.) and ensure vivenu shows up polished and purposeful.
- Client & Ambassador Engagement: Host product knowledge sessions, workshops, and informational calls for clients and ambassadors. Keep everyone aligned with vivenu’s roadmap, new features, and best practices to drive adoption and referral-ready champions.
- Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to represent the brand.
- On-Site Presence & Networking: Attend events to represent vivenu, build connections, recruit ambassadors, and create memorable experiences that lead to pipeline and revenue opportunities.
- Insight Sharing & CRM Ownership: Keep ambassador and event data organized and actionable. Share insights with Sales, Marketing, and Product to inform strategy, improve targeting, and maximize impact.
- Occasional Global Community Support: Assist with global community initiatives such as forums, labs, and webinars to strengthen connections and knowledge sharing within the vivenu ecosystem.
- Reporting Structure: Reports directly to the Head of Global Community and Events.
- Cross-Regional Alignment: Works closely with Community and Events colleagues across EMEA to ensure global consistency and knowledge sharing.
What we're looking for
- Relevant Experience: 4+ years in ambassador programs, community, or field marketing roles where building relationships drove measurable results.
- Proven Network & Industry Connections: You have strong existing relationships in sports, live events, universities, or entertainment, and the ability to grow them strategically.
- Revenue Mindset: You understand the connection between relationship-building, events, and revenue; you know how to turn introductions into opportunities.
- Event & Program Management Skills: Experience planning and executing high-impact events, workshops, or activations from end-to-end.
- Strong Communication & Storytelling: You can confidently represent vivenu, host sessions, and inspire ambassadors, clients, and partners.
- Operational Excellence: CRM-savvy, organized, and able to manage multiple programs, perks, campaigns, and follow-ups without dropping the ball.
- Self-Starter & Collaborative: You can take ownership of programs while working closely with Sales, Marketing, and Product to align on goals and strategy.
What We Do
Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries.
Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform.
Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least.
vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever.
Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.
Why Work With Us
Join us to shape the future of live entertainment with purpose and variety. Whether you’re refining innovative product features, creating memorable fan experiences, closing strategic partnerships, or driving customer success — every step at vivenu impacts hundreds of clients and thousands of fans daily. Here, your work truly matters.
