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Plans and executes partner enablement programs for global systems integrator partners. Designs training, certification paths, workshops, and readiness resources; tracks certification adoption and partner performance; coordinates program logistics and stakeholder communications; and collaborates with product, sales, marketing, and readiness teams to improve partner capability in positioning, selling, and delivering SaaS solutions.

Plans and executes partner enablement programs for global systems integrators, including training, certification paths, readiness initiatives, communications, and program logistics. Tracks certification adoption and partner performance, reports trends, gathers feedback, and updates materials. Collaborates with product, sales, marketing, and readiness teams to translate partner needs into actionable programs that improve partners’ ability to position, sell, and deliver SaaS and AI solutions.

Plans and executes partner enablement programs for Global Systems Integrator partners. Develops training, certification paths, workshops, and content for sales, delivery, and technical teams. Tracks certification adoption and readiness milestones, analyzes partner performance, coordinates program logistics, and maintains alignment with product, sales, marketing, and readiness teams. Engages partners to gather feedback and continuously improve enablement effectiveness.

Design, build, and maintain scalable C#/.NET backend services and high-volume ETL/data ingestion pipelines. Tune and operate complex Microsoft SQL Server environments, troubleshoot distributed system performance, resolve production issues, collaborate with downstream teams, and leverage AI-assisted tools to accelerate development and testing.

Administer and optimize the Cornerstone OnDemand LMS for employees, customers, and partners. Responsibilities include configuring learning objects and workflows, managing users and permissions, troubleshooting issues, handling bulk data and transcripts, testing quarterly releases, developing reports and dashboards, and improving processes through automation and AI. The role partners with Training, IT, and vendors to ensure reliable learning operations and high-quality system experiences.

Lead enterprise AI transformation programs with VP, Director, and C-suite stakeholders. Define transformation roadmaps, business cases, operating models, and change programs while directly scoping, designing, building, and deploying conversational AI agents. Guide cloud migration to NiCE CXone, orchestrate front- and back-office workflows, coordinate technical and business stakeholders, and translate strategic objectives into measurable outcomes across customer experience, operations, workforce augmentation, and compliance.

The Account Executive will drive enterprise software sales for NiCE Actimize by achieving quotas, negotiating agreements, leading sales activities, developing C-level relationships, and expanding strategic customer accounts. The role requires selling software solutions to financial services organizations, understanding anti-money laundering applications, identifying customer opportunities, coordinating with sales engineers and IT users, and positioning solutions around business value and successful implementation.

Own the technical presales strategy for complex enterprise deals across DACH and expansion markets. Lead discovery, technical deep dives, customized demonstrations, solution design, POCs, and POVs. Translate AI Agent and contact center technologies into business value for senior stakeholders, provide competitive analysis, and collaborate with product teams. Represent NiCE Cognigy through events, webinars, trade shows, and thought leadership while supporting internal enablement and customer feedback.

Senior data-focused software engineer responsible for architecting and owning streaming data solutions. Lead design and reliability for Kafka/Flink pipelines, drive engineering best practices, mentor engineers, champion AI-assisted development and agentic workflows, and collaborate with product and cross-functional teams to deliver scalable, secure data platforms.

Leads CloudOps Delivery Engineers responsible for post-go-live cloud application operations. Oversees upgrades, patches, fixes, deployments, automation, change management, execution planning, risk mitigation, KPI tracking, and operational improvements across customer environments. Collaborates with program managers, DevOps, AppOps, support, professional services, R&D, and customer-facing teams to improve reliability, scalability, and delivery outcomes.