At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We're looking for a Senior Backend Developer to join our Mobius team, a critical engineering group responsible for ingesting, transforming, and managing the data that powers NIA analytics. This is not a greenfield startup project. It is a highly scalable enterprise platform that sits at the center of a mature analytics ecosystem used by multiple product teams and customers worldwide.
We work with advanced technologies that include custom speech analytics, big data frameworks, and cloud deployments. Our team provides bedrock functionality for most of NiCE’s products, so you will contribute to a large, mature codebase.
This role requires genuine depth in SQL Server — you will analyze complex schemas, write and tune complex SQL, and solve hard data-layer problems as a core part of your day-to-day work, alongside solid C#/.NET backend development.
Your software development efforts will be based on the use of Anthropic AI. You will use AI to analyze requirements, implement code, and write automated test cases.
How will you make an impact?
- Design and implement backend application features in C#/.NET with a strong, hands-on data-access component.
- Write, optimize, and troubleshoot complex SQL being well versed in SQL Server and Postgres
- Diagnose and resolve performance problems using execution plans, indexes, and diagnostic tools on both platforms
- Develop and maintain software using Anthropic AI
- Provide and review component-level software designs consistent with product requirements, architectural specifications, and project standards.
- Implement software designs with automated unit and integration tests.
- Recommend test cases to QA and Performance Test teams.
- Identify refactoring ideas for legacy code.
- Update user-facing product documentation for implemented features.
- Respond to escalated requests for production support, including off-hours in emergency situations.
Have you got what it takes?
- 7+ years of software development experience
- Strong C# / .NET backend development experience
- 4+ years of Microsoft SQL Server experience in production environments
- Deep expertise in Microsoft SQL Server and Postgres
- Strong T-SQL skills: stored procedures, functions, complex joins/subqueries
- Ability to read and act on execution plans; identifying and fixing slow queries
- Indexing strategy — knowing what to index and why
- Diagnosing locking/blocking/deadlocks
- Solid grasp of schema design and normalization tradeoffs
- Schema design and query tuning
- Differences in behavior/tooling Postgres vs. SQL Server.
- Strong personal motivation to create clean, high-quality code
- Experience with AI-assisted software development including Requirements analysis, System design, Code generation and refinement, and automated unit- and integration-level testing
- Familiarity with REST principles and implementation
- Windows application environment
You will have an advantage if you have:
- Experience using AI tools throughout the software development lifecycle
- Experience migrating applications from SQL Server to Postgres
- Call/contact center technology development: voice, text, video
- Contributions to a major open source project
- Experience with asynchronous programming
- Experience with both cloud and on premise deployment
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11536
Reporting into: Group Lead, Engineering, Integration, CEA
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 7+ years of software development experience
- Strong C# / .NET backend development experience
- 4+ years of Microsoft SQL Server experience in production environments
- Query optimization
- Performance tuning
- Database partitioning
- Extended Events
- Resolving I/O and latch contention issues
- Experience building high-volume data processing systems
- Experience with ETL and data movement solutions
- Strong troubleshooting and analytical skills
- Excellent communication and collaboration skills
- Experience using AI tools throughout the software development lifecycle
- Microservices architecture experience
- Distributed systems development
- ElasticSearch experience
- Enterprise CI/CD environments
- Contact center, analytics, or data platform experience
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
