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Robusta Technology Group (RTG) is seeking applicants for GIU positions in 2024. Candidates will engage in digital transformation projects across various sectors, collaborating with industry-leading tech talents.
The Monitoring Team Lead is responsible for overseeing network monitoring, incident management, and ensuring high service levels during outages. This includes alert management, escalation of critical issues, daily reporting, and process improvement. The role acts as a shift lead when required and participates in business continuity efforts while ensuring effective communication during incidents.
The NOC Specialist will monitor and manage network alerts, events, and services within the Command Center, ensuring timely escalation of incidents, collaborating with various teams for operational efficiency, and participating in business continuity efforts.
The ITSM Team Lead will oversee IT service management processes, lead a team of professionals, and ensure IT services align with organizational needs. Responsibilities include managing ITSM tools, driving continuous improvement in service delivery, engaging with stakeholders, and ensuring adherence to ITIL best practices.
As an Automation Testing Specialist at Octopus, you will develop and execute automated test scripts, manage test execution and analysis, ensure performance testing, and collaborate with various teams to enhance testing practices, with a focus on scalability and continuous improvement.
The Problem Manager oversees the Problem Management process to prevent and minimize incidents. Responsibilities include identifying root causes, implementing solutions, and enhancing IT services through collaboration with various IT teams and reporting metrics.
The Change Manager oversees the change management process for IT systems, ensuring smooth execution of changes with minimal disruption. Responsibilities include managing change requests, coordinating implementations, assessing risks, conducting post-change reviews, and engaging stakeholders.
The Incident Manager oversees the Incident Management process, ensuring incidents are recorded, classified, prioritized, and resolved according to ITIL standards. This role involves managing major incidents, coordinating resources, and communicating with stakeholders to minimize disruptions, as well as analyzing incident data for improvements.
Seeking a Senior Software AG Webmethods Developer to implement digital solutions and enhance operations for a top insurance company in KSA. Responsibilities include developing enterprise-level integration solutions, providing technical guidance, and mentoring junior developers. Requires 2-5 years of experience and a Bachelor's degree in Computer Science or related field.
Supervise Operations team, monitor system performance, configure new software and hardware, troubleshoot hardware and software issues, maintain network and system security standards
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