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Manage a portfolio of on-site shift leads across client sites, ensure shift coverage and operational quality, support site launches, coach and develop leads, maintain client relationships, escalate and resolve issues, and submit regular staffing and performance reports.

Lead and scale an AI-driven revenue operations function for Sales, SDRs, and Account Management. Build automated GTM workflows, maintain GTM tech stack and data pipelines, run forecasting and territory/quota design, create dashboards and governance, support field execution, and redesign processes to remove friction and increase pipeline velocity and quota attainment.