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Lead design, develop, test, deploy, and maintain enterprise identity cloud solutions. Collaborate on architecture, write and refactor code, support applications, document SDLC, and follow agile practices.

Drive sales for IaaS Cloud Security and Access Governance solutions. Manage full sales cycle and exceed quotas across assigned accounts.

Manage global customer support for a large-scale SaaS identity platform: build triage and recovery playbooks, own automation and availability, define and meet SLA KPIs, implement monitoring and alerting, collaborate with product/engineering, and drive regional support performance and customer relationships.

Drive partner engagement and revenue across the West region by recruiting and managing strategic partners, developing joint GTM plans, coordinating sales and marketing activities, tracking partner-sourced pipeline in Salesforce, and meeting revenue and KPI targets while promoting Saviynt’s cloud identity platform.

Provide 24x7 operational ownership for Saviynt's Enterprise Identity Cloud. Troubleshoot AKS/EKS and Java/Grails application performance, analyze databases (RDS/MySQL), manage monitoring/alerts (Elasticsearch, Grafana), handle incidents via FreshService, coordinate maintenance, guide junior engineers, communicate with customers, and drive automation and runbook improvements to meet SLAs.

Serve as the primary HR strategist for Americas Sales and Marketing: align people strategy to revenue goals, partner with Finance/RevOps on territory and incentives, lead org design and re-orgs, manage pay/performance and quota alignment, drive L&D and TA collaboration, use HR metrics for insight, and coach managers on complex employee relations.

Drive enterprise sales for Saviynt's cloud identity, access governance, and PAM solutions to named accounts in Illinois. Manage full sales cycle, build pipeline, coordinate demos/RFPs/POCs with SE and product teams, maintain SFDC records, and meet quarterly revenue targets.

Lead design and implementation of multi-region cloud platform services focusing on reliability, observability, CI/CD, service mesh, event-driven architectures, and shared infrastructure. Build automation/tools in Go/Python, operate Kubernetes at scale, manage messaging, databases, and participate in on-call support while ensuring compliance for government deployments.

Lead global revenue accounting for a high-growth SaaS company: own ASC 606 policy, NetSuite ARM configuration, month-end revenue close, deal desk guidance, audit/compliance, and SaaS metrics analysis.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.