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Manage multiple client-facing IT projects end-to-end: gather and write business/functional requirements, coordinate cross-functional teams, perform testing and implementation, track milestones, manage vendor/client relationships, and produce regular project reports while ensuring timelines and support transitions.

Lead data management for client migrations by validating and documenting client information, coordinating setup with stakeholders, maintaining audit-ready records, communicating conversion changes to clients, supporting special projects, improving processes, monitoring performance, and escalating risks to resolution.

Provide centralized accounting shared services including journal entries, fixed asset processing, account reconciliations, month-end close, and financial statement analysis. Maintain SOX controls, support PeopleSoft and Hyperion initiatives, lead process improvements and project teams, mentor staff, and collaborate with regional finance partners and auditors.

Oversee regional client supply order fulfillment operations, supervise 5–10 employees, maintain inventory accuracy in PeopleSoft, manage inbound/outbound dock activity, prioritize urgent orders, ensure packaging and quality audits, handle client returns and international export documentation, and maintain supplies and safety standards.

Lead corporate FP&A, owning budgeting, forecasting, reporting and analysis. Partner with CEO/CFO and business leaders to drive performance, build reporting standards, manage consolidated forecasts and develop a high-performing finance team.

Lead enterprise HR technology and business projects from initiation through delivery using PMI best practices. Own timelines, budgets, resources, risk management, stakeholder communications, and program-level integration. Coach teams on project management tools and drive change, root-cause analysis, and continuous improvement to meet deliverables and improve customer and employee satisfaction.

Lead Lean transformation initiatives, drive process improvement across functions, develop roadmaps to enhance efficiency, and coach teams in continuous improvement methods.

Lead design and implementation of an end-to-end S&OP process aligning commercial forecasts with operational capacity. Partner with Sales, Product, and Operations to co-create demand plans, identify constraints, run integrated scenario models, apply lean principles for process improvement, and deliver executive reporting and dashboards.

Lead end-to-end delivery of AI initiatives across enterprise operations—prototype, deploy, validate, and scale AI solutions (OCR, CV, LLMs). Ensure HIPAA/PHI compliance, drive vendor integrations, build ROI-backed pilots, mentor AI champions, and provide on-site deployment support (25% travel).

Support and administer Azure-centric cloud networking for a large Epic deployment. Ensure secure, reliable connectivity between Quest sites, public clouds, and the Internet; provision and maintain cloud firewalls, load balancers, transit gateways, route tables, SSL certificates, and IP allocations. Implement Network Infrastructure as Code (Terraform), troubleshoot production issues (on-call), manage ServiceNow incidents, and create operational/deployment standards while collaborating with architecture, security, and infrastructure teams.