Top Tech Jobs & Startup Jobs

Support accounts payable, accounts receivable, treasury and month-end close activities: process invoices, post payments and accruals, perform reconciliations, follow up on customer payments, deposit collections, handle billing inquiries, prepare schedules and assist with ad-hoc projects.

Serve as a bilingual (English/Mandarin) client operations specialist: handle client inquiries across channels, translate between teams and clients, advocate for clients, mediate disputes, follow up to resolution, and maintain strong client relationships through proactive engagement.

Handle inbound customer calls, assess and surface patterns of client frustration, perform simple client confirmations, escalate issues with full context, and analyze end-to-end experience data to proactively surface insights to leadership.

Lead and optimize end-to-end accounts receivable processes including invoicing, collections, reporting, controls, and audit support. Drive AR system enhancements and automation (TPNI), partner cross-functionally to resolve billing issues, and meet SLAs while improving AR metrics and client billing experience.

Lead design across direct mail, digital ads, sales enablement, SEO graphics, illustrations and animations. Build responsive Webflow sites, ensure brand consistency, collaborate cross-functionally, manage print production and vendors, and use web analytics to inform creative improvements.

Provide bilingual (English/Mandarin) client support: address concerns across channels, translate and coordinate between teams and clients, act as client advocate, mediate disputes, follow up to ensure timely resolution, and maintain strong client relationships through proactive engagement.

Design, develop, and deploy end-to-end data science pipelines and predictive models. Collaborate with product, engineering, and business teams to run experiments, implement MLops best practices (CI/CD, versioning, monitoring), and deliver scalable solutions (including LLM/RAG workflows) that improve restaurant operations and business outcomes.

Build and scale training, enablement, and knowledge management for client-facing teams. Design curricula, select LMS/knowledge tools, run onboarding, measure performance, partner cross-functionally, and continuously improve training and operational processes.

Lead and scale the Client Tech function responsible for hardware deployment, remote support, and onboarding for thousands of restaurants. Set strategy and operational model for new POS, payment terminals, and vertical expansion; hire and develop a 10–15 person team; build scalable processes, cross-functional partnerships, and quality standards.

Lead and rebuild a 40+ person Product Implementation team responsible for onboarding and ongoing configuration of restaurant clients. Oversee technical configuration, improve implementation quality/speed, drive retention through process improvements, and collaborate cross-functionally while hands-on configuring and supporting clients.