Top Tech Jobs & Startup Jobs

Lead end-to-end onboarding for restaurant clients by gathering operational requirements, configuring Tarro’s products, managing cross-functional workflows, performing quality assurance, and supporting clients during their first 14 days post-launch. The role also handles escalations, troubleshooting, client communication, de-escalation, product education, upsell opportunities, and improvements to implementation quality processes.

Designs, deploys, maintains, monitors, and troubleshoots global on-premises and cloud network infrastructure. Responsibilities include routing, switching, SD-WAN, firewalls, wireless, VPNs, VoIP, servers, AWS networking, network security, performance monitoring, upgrades, incident resolution, vendor coordination, documentation, and infrastructure as code. The role provides Level 2/3 support and ensures network availability, redundancy, scalability, and reliable telephony operations.

Own the global IT Operations strategy, operating model, efficiency initiatives, policies, KPIs, automation, and executive reporting. Manage and develop an IT Operations team, oversee application support and incident resolution, resolve escalated issues, guide users through service management tools, and improve processes. The role is onsite in Manila, works Tuesday through Saturday, and requires approximately 20% travel to company offices in Dumaguete and Kuala Lumpur.

Support recruitment, onboarding, employee relations, people operations, and HR reporting. Leverage AI tools and automation to improve hiring speed and candidate experience, collaborate with managers to resolve employee concerns, drive engagement and retention initiatives, and help standardize HR processes.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Provide Mandarin/English technical onboarding and frontline support for restaurant clients: scope and configure hardware, monitor systems, diagnose and resolve network and telephony issues, document solutions, and escalate when needed.

Partner with Head of Growth & Strategy to design, test, and scale GTM and cross-sell motions. Lead experiments (pricing, bundling), own growth analytics and funnel performance, set up CRM and reporting processes, work cross-functionally, and engage client-facing sales enablement. Hire and manage 1-2 team members and build repeatable growth operating cadence.

Handle live Spanish-language customer calls to take orders, troubleshoot issues, upsell menu items, and maintain schedule adherence. Use company tools to process orders accurately, pass Tier 1 certification, and provide empathetic, efficient service while following established processes.

Lead and grow a global IT engineering team to own corporate technology, applications, security, and support. Implement MDM, identity, MFA, SIEM, automation, zero-touch deployment, and AI-integrated service management while resolving escalations, enforcing IT policies, and driving high availability and automation targets.

Lead and execute the information security and compliance program across cloud and on-prem environments. Ensure PCI DSS and data privacy compliance (CCPA, Philippines, Malaysia), implement identity and RBAC controls, manage workstation/BYOD solutions, respond to incidents, and grow a team of security professionals while aligning security strategy with business objectives.