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Lead and conduct claims quality assurance reviews against regulatory and internal standards, produce MI and analytic reports, recommend process improvements, oversee re-reviews and calibration, and coach team members to drive continuous improvement across Lloyd's London Market claims operations.

Conduct audits of claims files against regulatory and internal standards, identify trends, prepare MI and analytic reports, recommend corrective actions, support training and remediation, engage stakeholders, and maintain knowledge of London Market products, policies, systems and regulatory environment.

Lead European strategic planning, growth roadmaps, market sizing, expansion assessments, and executive OKR alignment. Build TAM/SAM models, evaluate regulatory and competitive environments, develop go-to-market business cases, and support M&A target screening. Advise country and functional leaders, facilitate strategy workshops, track performance through executive dashboards, and translate complex analysis into recommendations for senior executives and the Board.

Build and maintain infrastructure, APIs, and CI/CD pipelines to deploy, monitor, and operate ML models in production across Azure and GCP. Collaborate with data scientists, platform engineers, and developers to automate the ML lifecycle, ensure scalable, reliable deployments, write testable Python code (Flask/FastAPI), and contribute to model registry and monitoring.

Support development and implementation of pricing strategies for small commercial P&C lines. Build rating plans, prepare rate filings, run profitability reviews, implement raters, perform GLM-based analyses, produce SQL-driven tools and dashboards, and present findings to stakeholders while partnering with underwriting, product, IT, and distribution teams.

Lead platform security for London Market, embedding secure-by-design across squads. Design, automate, and operate security controls in cloud and on-prem platforms, drive AppSec and vulnerability management, influence architecture, support incident response, and mentor chapter members to raise DevOps and security maturity.

The Principal Quality Engineer will lead automation efforts, design frameworks, ensure quality in development, and foster collaboration with teams using AI-driven methodologies.

Prepare and present Group consolidated monthly, quarterly, and annual financial, statutory and regulatory reports in compliance with IFRS and Solvency II. Maintain and enhance consolidation controls, automate and improve reporting processes, support finance and group-wide projects, and manage stakeholder and auditor relationships while promoting continuous improvement.

Maintain and optimise the enterprise iValua Source-to-Pay (Marketplace) system. Lead analysis, configuration, integrations (APIs), upgrades, testing, and release cycles. Troubleshoot performance, manage user access and licenses, collaborate with Procurement, Finance, IT and external advisors, and recommend process improvements to maximise system reliability and efficiency.

Support day-to-day running of Schemes by managing operational processes, driving and embedding change, owning operational risk actions, coordinating stakeholders, overseeing system updates, ensuring governance and regulatory compliance, producing reporting, and supporting processing teams to deliver timely, accurate policy data.