Job Type:
PermanentBuild a brilliant future with Hiscox
Responsibilities:
We are in the BAU stage of a journey to transform our approach to procurement right across our business, including a multi-year programme to implement a market leading iValua Source to Pay system (Marketplace MP) enterprise wide.
The Technology System Analyst plays a pivotal role in ensuring the effective operation, optimisation, and ongoing development of MP. This individual acts as a subject matter expert, bridging the gap between business needs and technological solutions, with a focus on maximising process efficiency and system reliability.
To support this you will:
- Have a deep understanding of Source-to-Pay (S2P) / Procure-to-Pay (P2P) processes
- Lead the analysis, configuration, and enhancement of P2P systems to support business objectives and continuous improvement initiatives.
- Oversee system upgrades, testing, and implementation of new features, ensuring minimal disruption to business operations.
- Collaborate with stakeholders across Procurement, Finance, and IT to gather requirements, document processes, and translate them into system solutions.
- Monitor system performance, troubleshoot issues, and provide expert-level support to resolve complex problems.
- Maintain up-to-date knowledge of P2P technology trends, recommending innovations to enhance system capabilities.
- Be the subject matter expert on Marketplace, including its administration and workflows
- Responsible for maintaining system integrations via API’s inc DnB, Worldcheck, Avalara, EcoVadis, FSQS, Oracle and Workday.
- Collaborate with external advisors on Marketplace implementation and learn product build/utilisation.
- Oversee user access rights and license entitlements for iValua, ensuring a positive user experience.
- Resolve performance issues with Marketplace, including escalation to iValua support if needed.
- Support Marketplace release management cycles and recommend process improvements.
What would we like to see in you?
This role is well-suited to a proactive, detail-oriented professional eager to drive continuous improvement and deliver tangible value through technology-enabled solutions.
Skills/Capabilities:
- Extensive experience with P2P systems, specifically Ivalua.
- Strong analytical and problem-solving skills, with a keen eye for process optimisation.
- Excellent communication and stakeholder management abilities.
- Proven track record in managing system upgrades and change initiatives.
- Ability to work independently and as part of a cross-functional team.
- Dynamic and self-motivated style, with energy and ability to deliver at pace and drive improvements with an agile mindset
- Strong organisational and project management skills to include a high level of PC literacy across the Microsoft Office suite.
Work with amazing people and be part of a unique culture
Skills Required
- Extensive experience with P2P/S2P systems, specifically iValua
- Deep understanding of Procure-to-Pay processes
- Experience configuring, enhancing, and administering iValua Marketplace
- Experience maintaining system integrations via APIs (DnB, WorldCheck, Avalara, EcoVadis, FSQS, Oracle, Workday)
- Proven track record managing system upgrades, testing and change initiatives
- Strong analytical and problem-solving skills for troubleshooting complex system issues
- Excellent communication and stakeholder management skills (Procurement, Finance, IT)
- Experience with release management and recommending process improvements
- Experience overseeing user access rights and license entitlements
- High PC literacy across Microsoft Office suite
- Ability to work independently and as part of a cross-functional team
Hiscox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hiscox and has not been reviewed or approved by Hiscox.
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Leave & Time Off Breadth — Generous PTO, two additional 'Hiscox Days,' and a four‑week paid sabbatical after five years create a notably broad time‑off offering. Policies also include paid parental leave and options to purchase extra days in some locations.
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Healthcare Strength — Medical coverage is complemented by mental‑health and wellbeing resources such as EAP and mindfulness apps, with private medical and dental options available in certain regions or after tenure. These elements provide comprehensive support across physical and mental health needs.
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Retirement Support — Retirement benefits include pension/401(k) programs with employer contributions that can increase with service. Share‑save options and profit‑related programs add longer‑term financial planning avenues.
Hiscox Insights
What We Do
Hiscox is a leader in specialist insurance. We seek to provide the best protection and peace of mind for our clients through high quality insurance products, backed with excellent service. We are experts in covering a wide range of personal and commercial risks.
