Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage accounts and permissions; perform system maintenance, backups, and updates; assist with deployments; document solutions; participate in IT policy development; serve on a 24/7 on-call rotation and travel locally to client sites.

Support HR operations and manage office administration. Lead onboarding and provisioning, maintain HRIS records, support compliance and HR reporting, manage travel/expense platform, coordinate meetings/events and front-desk duties, oversee supplies/vendors, and assist with employee relations and ad-hoc HR projects.

The IT Support Analyst provides technical support for hardware and software issues, manages user accounts, and troubleshoots complex problems while maintaining a knowledge base.