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Provide proactive outreach and promptly resolve Reference Lab customer concerns and testing issues. Collaborate across IDEXX teams to research problems, maintain strong internal and external relationships, support quality management and compliance, and participate in team development and knowledge sharing. Communicate clearly and empathetically, use Microsoft Office and other systems, ensure data accuracy, and meet physical job requirements including extended computer/phone use and occasional lifting.

Senior SRE responsible for designing and modernizing CI/CD and deployment systems, automating AWS Serverless infrastructure, improving observability and incident response, enforcing release and security practices, and guiding engineering teams to scale resilient global services.

Manage and develop an engineering team, driving results through agile methodologies, while remaining hands-on contributing to design and code reviews. Collaborate with product owners to align technical solutions with business outcomes and foster a culture of inclusion and innovation.

The Senior Finance Manager will provide financial leadership in Technology and Innovation, supporting planning, budgeting, analysis, and operational performance while collaborating with senior leaders.

The Senior Developer Experience Engineer will improve tooling for IDEXX engineers, own observability strategy, enhance CI/CD processes, and evolve cloud-native architectures while contributing to knowledge sharing across teams.

The Associate Director will lead the strategy for digital self-help and AI experiences, ensuring seamless customer support through various channels and improving operations using data-driven insights.

The Laboratories Key Account Manager develops strategic business plans, builds partnerships, leads negotiations, and collaborates with teams to ensure the success of veterinary laboratory accounts in Korea.

The Inside Sales Representative sells IDEXX products to customers via calls, emails, and chat, focusing on generating demand and maintaining customer relationships. They coordinate with teams, keep databases updated, and ensure effective communication about customer accounts.

Lead technical ownership of VetConnect PLUS infrastructure: design and maintain AWS and GCP systems, GitHub Actions pipelines, and Datadog observability. Write production infrastructure code, build full stacks (ELBs to databases), automate deployments and operations, troubleshoot dev/test/prod issues, mentor engineers, and lead a 3-4 person DevOps squad to improve developer operational capabilities and reliability.

Lead design, implementation, and operational maturity of enterprise Identity Governance and Administration (IGA). Automate identity lifecycle, enforce least-privilege, govern human and non-human identities (service accounts, managed identities, AI agents), integrate IAM with cloud, HR and ITSM systems, support audit/compliance, and build automation for provisioning, access reviews, and reporting.