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The Operations Director manages enterprise accounts, ensuring client satisfaction and operational excellence while overseeing account profitability and multi-client operations. Responsibilities include strategic engagement with clients, personnel management, and compliance audits.

The Client Account Manager oversees operations, manages performance, ensures quality control, and maintains client communication while supporting team training and development.

The Transcription Coordinator manages and delivers transcripts, allocates transcribers, maintains communication with team members, and ensures adherence to quality standards.

The Business Development Executive is responsible for generating revenue by selling outsourcing services, managing accounts, and executing sales plans while maintaining client satisfaction.

The Site Supervisor provides administrative support, manages mail, copy services, reception, hospitality, and facilities services while ensuring client satisfaction and efficient operations.

The Associate Project Manager assists senior peers by ensuring client satisfaction, managing project execution, and communicating effectively with clients and teams, while also handling operational tasks and troubleshooting issues.

This role involves proofreading legal and marketing documents for accuracy and consistency, answering grammar-related questions, and supporting document processing and workflow coordination.

The Records Supervisor manages the records management team, ensures compliance with policies, processes records accurately, and conducts audits.

The Site Supervisor oversees daily operations, supervises employees, ensures client service, recruits and trains staff, and tracks productivity.

The Associate/Senior Associate will provide consulting, project management, and advisory services in legal operations, while ensuring client satisfaction and solution development.