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Process and post customer payments, reconcile accounts receivable ledgers, prepare daily cash sheets, handle credit card transactions, resolve invoice discrepancies with customers and internal teams, support collections and audit recordkeeping, document processes, and assist the Director of Shared Services.

Provide remote and on-site technical support for Arrow e-gaming equipment: diagnose and resolve hardware/software issues, log and dispatch service calls in Salesforce, assist with configuration, testing, installations, training, and documentation. Maintain high customer satisfaction and participate in after-hours support rotation.

Open general application inviting candidates across functions (manufacturing, engineering, operations, finance, technology, sales, marketing, supply chain, customer support, etc.). Submit resume with preferred work location(s). Applicants with strong matches will be contacted. Conditional offers require a hair drug test. No unsolicited agency resumes.

Manage assigned e-gaming accounts by developing and deploying promotional schedules, liaising with organization and e-gaming leadership, supporting deployments, ensuring compliance, driving satisfaction, identifying risks/opportunities, and improving processes while managing timelines and budgets.

Ensure the company complies with gaming regulations by monitoring risks, providing guidance and training, integrating affiliate compliance, distributing materials, conducting investigations, and advising stakeholders while collaborating on compliance projects.

Analyze game performance across dimensions (game type, venue, state, device, day), publish quarterly gameplay reports, identify player behavior trends, collaborate with account teams, visualize data with Tableau/Power BI/SAP, and recommend data-driven improvements to boost engagement and revenue.

Lead the consolidated monthly close, supervise accounting staff, review journal entries and reconciliations, ensure U.S. GAAP compliance, drive process improvements and automation, support audit readiness, use OneStream or similar tools, participate in inventory counts, and collaborate on cross-functional accounting initiatives.

Lead strategy, development, and market expansion for the paper pull tab product line. Manage distributor relationships, account strategies, product delivery, and cross-functional execution across sales, creative, print, manufacturing, inventory, and supply chain. Mentor a team of account managers and coordinators, resolve delivery issues, identify growth opportunities, and present new products to partners to drive revenue and improve customer experience.

Entry-level SQA role validating mathematical accuracy and statistical integrity of game math models and RNG-driven outcomes. Create validation programs, execute test plans, verify RTP/paytables, analyze distributions with spreadsheets and databases, track math discrepancies, and collaborate with Game/Math/Development teams to resolve issues prior to regulatory submission or release.

Create and manage technical documentation, training materials, demos, and quick reference cards; partner with product, engineering, and marketing to translate complex features into user-focused content; own training communication and facilitation for employees, customers, and partners; gather user insights and collaborate on product improvements.