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As a Customer Success Manager at Passport, you will be responsible for creating exceptional experiences for customers post-implementation. Your role involves owning the success of your customer base, creating tailored growth strategies, building relationships with key stakeholders, and collaborating on scaling internal processes for successful customer engagement. You should have 3-4 years of work experience with at least 2 years in account management or customer success, and a Bachelor's degree or equivalent experience.

Responsible for ensuring successful operation of a consolidation center, overseeing all logistics processes, and supporting continuous improvement efforts. Liaison between consolidation center, vendor operations, and corporate teams to optimize performance and efficiency. Key role in resolving operational issues and improving workflow.

Sr. Software Engineer role at Passport focusing on building internationalization solutions, optimizing data queries, implementing scheduled tasks, analyzing log data, and working with cloud-based tools. Responsibilities also include learning about international shipping and collaborating with clients.