Expand and maintain automated test coverage for web applications, create datasets and scripts, perform manual testing and basic debugging, run load testing, document knowledge in Notion, work with ecommerce platforms (Shopify, Bigcommerce, Magento), and collaborate with clients to identify and resolve issues.

Support day-to-day accounts payable operations including invoice processing, vendor management and onboarding, issue resolution, and month-end close. Analyze large data sets, maintain accuracy, use accounting platforms and spreadsheets, and manage priorities in a remote, fast-paced environment while documenting processes.

As a Customer Experience Associate, you'll assist customers with tracking their international packages, addressing inquiries, and resolving shipping concerns with empathy and efficiency. You're expected to manage high volumes of tickets while maintaining quality support and collaborating with internal teams for complex issues.