Top Tech Jobs & Startup Jobs

Own the product strategy and execution of LLM-powered customer-service agents across multiple regulated markets. Responsibilities include building intent taxonomies, evaluation frameworks, and deflection roadmaps; managing production deployments and go/no-go decisions; assessing multilingual performance; coordinating Engineering, Customer Success, Compliance, and executives; and producing regulatory evidence, PRDs, ADRs, and executive materials.

Guide approved clients through onboarding, account funding, first trades, and early engagement. Proactively resolve activation barriers, explain platform features and trading tools without providing financial advice, maintain CRM records, conduct re-engagement outreach, and coordinate handoffs to Premium Client Managers. Collaborate with Compliance, Operations, Support, and Marketing to improve onboarding and client activation in a regulated financial-services environment.

Own the enterprise security governance, risk, and compliance framework for a global regulated fintech. Responsibilities include mapping controls to international regulations, managing multi-jurisdiction obligations, interpreting regulatory requirements, advising executive stakeholders, defining security architecture standards, and supporting third-party risk and operational resilience programs.

Designs, audits, and improves Zendesk automations, workflows, routing, ticket fields, and business rules to increase customer service efficiency and accuracy. Monitors service KPIs, creates performance reports, documents processes, trains stakeholders, and collaborates with Compliance to embed FCA Consumer Duty, vulnerability screening, and audit trail requirements. Requires strong Zendesk administration, analytical, process improvement, communication, and financial services compliance capabilities.

Leads regional dealing desk operations for a regulated trading platform, overseeing execution, market coverage, liquidity, pricing, risk controls, regulatory compliance, incident management, and reporting. Manages and develops the dealing team, partners with Risk, Compliance, Finance, and Technology, and serves as a liaison with regulators and group stakeholders. Supports product launches, market expansion, strategy development, and operational scalability.

Lead Capital.com’s Brazil business, owning the country plan, P&L, commercial growth, sales, client acquisition, regulatory standing, and local operations. Build relationships with partners, intermediaries, institutional counterparties, regulators, banks, and service providers. Establish effective policies, controls, reporting, and administrative processes while coordinating with regional and group functions. Serve as a potential statutory officer and maintain Central Bank fit-and-proper requirements.

Execute day-to-day HR operations across the employee lifecycle in Poland: onboarding/offboarding, contract administration, HRIS data maintenance, EOR coordination, compliance with Polish labour law and GDPR, support payroll input, time & attendance, global mobility and immigration administration, and respond to employee/manager HR queries.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.

The Retention Officer builds relationships with Swiss clients, providing market insights and support while driving retention through strategic engagement and collaboration across teams.

The Senior Python Engineer will design, develop, and maintain internal AI-driven tools, APIs, and workflows, focusing on automation and system integrations to enhance efficiency at Capital.com.