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Coordinates facility shutdowns, maintenance programs, electrical and instrumentation systems, calibration activities, and asset management. Develops and manages shutdown plans, coordinates stakeholders, oversees facility handoffs, maintains technical records, and ensures compliance with safe work procedures, quality controls, GMP, GxP, and regulatory requirements. Supports reliability initiatives, testing programs, maintenance planning, and efficient facility operations.

Own and lead the support, optimization, roadmap, integrations, validation, testing, and deployment of Veeva Vault Clinical systems, including eTMF, CTMS, and Payments. Partner with clinical operations, R&D IT, vendors, and data teams to translate business needs into scalable solutions and validated releases. Manage technical requirements, backlogs, change requests, production issues, and regulatory compliance within GxP, HIPAA, GDPR, and CCPA environments.

Own feature-area roadmaps for a cloud-based enterprise quality management platform. Responsibilities include customer discovery, product requirements, user stories, roadmap planning, Agile delivery coordination, release management, regulatory trend analysis, stakeholder communication, and post-release measurement. The role partners with engineering, UX, QA, sales, marketing, services, and customers to deliver scalable software for regulated industries.

Leads end-to-end client software implementations, serving as the primary liaison from planning through go-live and post-launch transition. Responsibilities include managing scope, schedules, budgets, risks, documentation, validation, requirements, stakeholder coordination, training, client communications, and project closeout. The role supports regulated life sciences clients, coordinates cross-functional teams, monitors contractual deliverables, and uses project and support platforms including Wrike, JIRA, and Freshdesk. This remote East Coast contract requires travel to client sites as needed.

Provides administrative and operational support for global HR initiatives, including compliance tracking, policy and handbook coordination, SOP documentation, project tracking, reports, communications, meetings, town halls, and file management. Coordinates with US-based and global stakeholders in a fully remote role supporting US HR operations during overnight Philippines hours.

Owns full-cycle business development and quota attainment for professional services across validation, quality, engineering, and related life sciences disciplines. Identifies and closes new opportunities, expands assigned accounts, manages pipelines and forecasts, conducts market research, builds client relationships, and supports customer satisfaction and retention. The role requires consultative selling, cross-functional collaboration, industry event participation, and travel.